Admission Receptionist at Imo International Health Systems

Job Summary

• The admission receptionist is responsible for providing administrative support to medical staff. The receptionist is the first point of contact for patients.
• The receptionist registers clients and directs them to the appropriate area for treatment and consultation.  The role that requires tact, discretion and understanding

Responsibilities

• Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
• Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
• Answer telephones, and direct calls to appropriate staff.
• Receives and route messages and documents such as laboratory results to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
• Maintain medical records, technical library and correspondence files.
• Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
• Transmit correspondence and medical records by mail, e-mail, or fax.
• Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
• Arrange hospital admissions for patients.
• Transcribe recorded messages and practitioners’ diagnoses and recommendations into patients’ medical records.
• Perform book-keeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
• Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.

Basic Qualification

• The Admission receptionist position requires a minimum of National Diploma from a reputable organization
• Minimum of 1 year working experience as a Customer service or receptionist.
• The individual must be computer literate

Other Qualifications:

• The individual must be courteous, responsive, respective, and able to withstand stress