Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Drawing from our global experience delivering world-class meetings and accommodations, InterContinental Lagos' state-of-the art facilities are preferred accommodations for business travellers and meeting specialists.
JobID: LAG000198-EN
Job Requirements
FINANCIAL RETURNS
• Plans and organises the production of all items required in the restaurant on a daily basis./ banquettes
• Attends/ delegates and participates in daily briefings and other scheduled meetings.
• Plan in advance the menu costing
• Check on the ordering and reduce where need be.
PEOPLE
• Comply with the company corporate code of conduct at all times
• Familiarise with the company vision and values with link to our model of desired behaviours that we expect all employees to display.
• Perform other tasks at the level of the role as directed by the executive chef/ Food and beverage director in pursuit of the achievement of business goals.
• Have the desired and ability to improve your knowledge and abilities through on-going training.
Organises, plans and trains all staff in the kitchen with the guidance of executive chef/ Food and beverage director
• Ensures that non-kitchen staffs are not allowed in kitchen or storage areas.
• Ability to work as part of a diverse team with colleagues from different viewpoints, culture and countries.
• Should not perform duties under the influence of drugs and alcohol.
• Complies with company grooming and uniform standards.
• Complies with timekeeping and attendance policies.
• Actively participates in training and development programs and maximises opportunities for self development.
GUEST EXPERIENCE
• Demonstrate service attributes in accordance with industry expectations and company standards to include:
• Being attentive to guests
• Accurately and promptly fulfilling guest requests
• Understand and anticipate guest needs
• Maintain a high level of knowledge which will enhance the guest experience
• Demonstrate a service attitude that exceeds expectations
• Take appropriate action to resolve guest complaints
• Be able to promote the hotel (and InterContinental Hotels Group generally) products and services.
Communicates with Executive Chef/ Food and beverage director on any difficulties, guests or internal customer comments and other relevant information. Handles guest complaints in the correct manner.
• Maintain a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B activities.
RESPONSIBLE BUSINESS
• Ensure compliance with relevant employment laws and hotel or company policies and procedures.
• Performs other duties and projects as assigned.
• Ensure all security incidents, accidents and near misses are always logged in timely manner and brought to the attention of the F&B manager as per Fire Life & Safety (FLS) procedures.
Accountability
QUALIFICATIONS AND REQUIREMENTS
The ideal candidates will possess a bachelor's degree or related culinary degree with eight or more years of industry and culinary management experience.
QUALIFICATIONS
Interested and suitably qualified candidates should click here to apply online.
Build your CV for free. Download in different templates.
Join our happy subscribers