FOOD AND BEVERAGE COORDINATOR at Mama Cass

Job Purpose

• The Food and Beverage coordinator will be responsible primarily for ensuring excellent service delivery at the Restaurant and bar and in the Food and Beverage Department.

Job Responsibilities

• The coordinator will supervise and coordinate the Food and Beverage Department.
• Optimize the supply chain and make maximum use of raw materials
• Setting and Controlling Budget
• To maximize opportunities for departmental sales and profit and other related targets
• Carry out planned training and development using a systematic and professional approach. This in turn will help the business meet its needs and aid personal development of team members
• Maximize restaurant and bar occupancy
• Supervise the department to ensure effective operation on a day to day basis whilst maintaining the Hotel's brand standards consistently with attention to details.
• Monitor customer levels and implement the consistent delivery of superior customer service.
• Act on customer feedback within your area of responsibility in a timely manner, which includes customer complaints and compliments time
• Ensure you assist with the control of departmental operating costs in line with the forecasted business levels.
• Assist in Promotion and Sales

Required Qualifications

• Minimum of a first degree in Hospitality Management, Food and Beverage Management or any related discipline.
• Minimum of 5 years (5) experience
• Food and Beverage training and certification will be an added advantage.