Human Resource Executive at Service Desk Limited

Roles

• To maintain and enhance the Organisation's Human Resources by planning, implementing and evaluating employee relations in Human Resources policies, programmes and practices.
• To maintain the work structure by updating job requirements and job description at all times.
• Prepare employees for assignments by conducting orientation and training programmes
• To maintain Organisation's staff by establishing a recruiting, test and interview programmes; counselling managers on candidate selection; conducting and analyzing exit interviews as well as recommending changes.
• To engage in periodic job evaluation and placement exercise
• To co-ordinate both internal and external training programmes on behalf of the organisation.
• To advise management on employee benefits, motivation and pay structure
• To implement uncompromising disciplinary measures within the organisation, based on the twin principles of firmness and fairness.
• To ensure legal compliance by monitoring and implementing applicable Human Resource federal and state requirements; conducting investigations; maintaining records and representing the organisation at court hearings.
• To maintain management guidelines by preparing, updating and implementing HR policies and procedures.
• To maintain the Human Resources records and antecedents of the organisation
• To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal network and participating in professional activities within and without the organisation.
• To complete Human Resource operational requirements by scheduling, assigning employees to specific tasks and following up on results.
• To recruit and train staff in line with organisational goals and objectives
• To maintain job results by counselling and disciplining employees; planning, monitoring and appraising job results.
• To contribute to team efforts by accomplishing related results as needed.

Requirements

• Bachelor's degree from an accredited University with major course work in Management, Social Sciences, Humanities or any other related field.
• Certifications such as CIPM, CIPD or any other relevant HR certification is an added advantage
• Minimum of 2 years of progressively responsible experience in HR related roles
  

Skills:

• Must possess excellent communication skills
• Must have a good presentation skills
• Must have knowledge of Micro-Soft Office - including Word, Power point and Excel
• Must possess good people management skills
• Must have a good understanding of business processes
• Must have a good understanding of payroll management
• Must have the ability to manage and analyze employee data and needs
• Must have extensive knowledge and experience of Recruitment & Selection Processes
• Must have extensive knowledge and experience of Training & Development
• Must have extensive knowledge or experience in Staff Management
• Must have the ability to train, motivate and improve the performance of internal staff
• Good proposal writing skills
• Good research and analytical skills
• A good understanding of HR policies
• Ability to drive sales through strategic HR policies
• Must have a good understanding of Performance Management & Appraisal Processes
• Ability to manage change