Food & Beverage Manager/Supervisor at Africa Sun Amber Residence Ltd

Responsibilities

• Achievement of budgeted food sales, beverage sales and labour costs.
• Achieve maximum profitability and over-all success by controlling costs and quality of service.
• Participation and input towards F & B Marketing activities.
• Control of Banquet china, cutlery, glassware, linen and equipment.
• Completion of function delivery sheets in an accurate and timely fashion.
• Help in preparation of forecast and actual budget function sheets.
• To supervise and co-ordinate daily operation of meeting/banquet set-ups and service.
• Completion of Banquet Bar Requisitions.
• Maintaining the Hotel Bar control policies and completion of necessary forms.
• Following of proper purchasing and requisitioning procedures.
• Attendance and participation of weekly F & B meeting and Department Head meeting.
• To assist in menu planning and pricing.
• Maintain records for inventory, labour cost, food cost etc.
• Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation.
• Ensuring that services meet customer specifications.
• Liaise on an on-going basis with the Food and Beverage Manager to ensure all client needs and requirements will be met.
• Work with the Chef and Head Server to ensure all arrangements and details are dealt with.
• Greet the customer upon arrival.
• Provide quick service for last minute changes.
• Check Food & Beverage or coffee Break schedule if applicable.
• Dealing with customer complaints.
• Inspection of Meeting Room prior to guest arrival; ensuring that client specifications have been met.
• Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc.
• Staff training and development.

Qualifications and Requirements

• Minimum of HND/B.Sc. in any Management discipline
• At least five (5) years practical experience in the hospitality industry
• Specialize on both local and intercontinental dishes
• Must have sound knowledge of food & beverage products
• Must have refined skills in public relations
• Must have Typing skills, Windows XP, Word, Excel, Outlook
• Must have knowledge on Micros I/T application. (This is a must)
• Excellent communication and interpersonal skills.
• minimum of 5 - 7 years work experience.
• A degree in Social/Management Sciences.