Customer Service Sales Support at Best Search Recruitment

Role
The role is designed to foster relationships and to retain more profitable business by assisting in ensuring new and existing vendors receive the highest level of service and support.

Responsibilities

•     Manage the Company's interactions with Vendors and End Users
•     Take inbound service related calls and overflow account management calls
•     Initiate outbound calls as needed to assist the Business Development Manager in the organization of their pipeline
•     Provide support to the sales team by relieving them of administrative work including but not limited to, application entry, price quotations, information input, generating lease documentation, and product training
•     Evaluate the vendors needs during every call to ensure they understand the process; programs and products
•     Provide exceptional customer service, on demand trainings and schedule formal training if applicable
•     Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams
•     Ensure all processing turn times are being met including securing outstanding documentation
•     Provide management with Vendor feedback on inefficiencies in the current process and competitive information

Skills & Requirements
Skills, Knowledge and Characteristics:

•     Bachelor's degree
•     4 years of experience in a Service or Sales environment
•     Engaging and customer friendly with desire to help
•     Good business acumen
•     Strong negotiation skills and persuasiveness
•     Detail Oriented
•     Ability to multitask in a fast paced environment
•     Solid written and verbal communication skills
•     Relies on experience and judgment to plan and accomplish goals
•     To be self-motivated but able to work as part of a team
•     Confidence presenting ideas and plans
•     Exceptional organizational and time-management skills
•     Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements a plus.