Senior Corporate Infomaster at African Development Bank - AfDB

    Position title: Senior Corporate Infomaster
    Grade: PL-5
    Position N°: NA
    Reference: ADB/14/…
    Publication date: 25/11/2014
    Closing date: 12/12/2014

Objectives
Through its programmes, the main activities of the Communication and External Relations Department (CERD) aimed at making the African Development Bank better known to its various external audiences, with the ultimate objective of generating awareness of the AfDB as the leading international finance institution spearheading development in Africa.  The Department also enables the Bank to have a better understanding of how the institution is perceived internally and externally.

In this regard, the Senior Corporate Infomaster position ensures the efficient gathering and posting on the intranet and the internet websites of all relevant Bank information, provides expert advice to Management on information content management, and facilitates Bank’s information dissemination and access.

Duties and responsibilities
Under the general supervision of the Director CERD, the Senior Corporate Infomaster is responsible for coordinating, collecting and posting CERD-produced information onto the Bank’s websites. He/she will coordinate the work of all other informasters, working closely with the Bank’s Information Management and Methods Department. The chosen candidate will:

•     Gather information to be posted on the platforms.
•     Define working priorities for posting on the web platforms.
•     Handle high visibility business issues as needed, and define and communicate the web posting procedures to all stakeholders.
•     Provide guidance and ensure smooth transition when web coordinators are changed.
•     Provide analysis and expert advice for all issues related to web contents (utility, obsolescence, renewal, etc…)
•     Provide web content creation, information organization and access advisory support and guidance to the stakeholders involved in providing the required information.
•     Ensure quality control of all content to be published on the Bank’s websites.
•     Review continuously existing web sections in order to improve the structure and information organization.
•     Produce periodic reports on the trends of demands for particular type of information.
•     Identify new initiatives aimed at improving the quality of web services.
•     Initiate the preparation and/or revision of web policies, guidelines, and standard procedures for all the stakeholders.
•     Define, suggest and implement in collaboration with relevant authorities solutions aimed at improving access to Bank information.
•     Define the websites design: page structure, information structure, visuals).
•     Work in close collaboration with the technical team and the web agency on all web-based applications.
•     Represent the Department at committees and working groups as necessary.
•     Prepare and implement online and e-marketing plans for major events (Annual Meetings, African Economic Conference, etc.).

Selection Criteria
Including desirable skills, knowledge and experience

•     At least a Master’s Degree or equivalent in journalism, communication or related disciplines;
•     At least five (5) years of practical experience in web content management;
•     Excellent coordination and interpersonal skills, and ability to synthesize high volumes of information.
•     Excellent analytical and decision-making skills.
•     Very good knowledge and experience of internet protocols and techniques, as TYPO3 CMS, Drupal, Liferay, IOS, etc.
•     Ability to think strategically and analyze content management best practices and trends.
•     Ability to coach, mentor and develop web coordinators and content producers.
•     Strong ability to work under pressure, keeping in mind the broader perspective without losing control of the details.
•     Ability to work independently, with a minimum supervision.
•     Excellent skills in French and English, with a good working knowledge of the other language.
•     Competence in the use of standard software used in the Bank (Outlook, Word, Excel, PowerPoint).