Male Customer Service Executive at Lifeworth Medicare Limited

Description:

We are looking for a Customer Service Executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.

Specific qualifications for this CSE role include:

• BSc. Nursing
• Minimum of 3 years of experience in healthcare.
• Manage large amounts of incoming calls
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Ability to convey a positive and professional image to customers and employees
• Maintain composure in high-pressure situations