Account Manager at Finchglow Travels

Job Description

• Manage accounts and meet or exceed targets relating to revenue growth and profit margin
• Participate in sales presentation to describe account management process and assist in bid process for preferred vendor when requested
• Identify incremental sales opportunities within a portfolio of customers
• Build and maintain strong relationships with both internal & external customers at all levels within an organization
• Ensure client's retention with Finchglow Travels by exceeding client expectations with every interaction
• Share information with fellow Account Managers and Team Leaders to ensure a united, consistent and professional approach to client account management
• Ensure all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file
• Develop clear and effective written proposals for current and prospective customers
• Analyze the market’s potential and determine the value of existing and prospective customer’s value to the organization
• Identify advantages and compare Finchglow’s products/services with competitors’
• Plan and organize personal sales strategy by maximizing company’s Return on Investment
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Ensure effective and efficient debt recovery from clients