Program Intern - UAS-LCB at Mercy Corps

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the immediate basic needs of vulnerable communities using community-led and market-driven approaches.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and localized peacebuilding and conflict management.
• Mercy Corps is implementing the ‘Using the Airwaves for Stability in the Lake Chad Basin’ (UAS-LCB) program, which focuses on use of radio as a means to generate constructive public dialogue and debate in order to inform more participatory and effective policies, practices, and communications channels related to reintegration and reconciliation for communities in Borno State. The program will run until December 2019.

The UAS-LCB program seeks to:

• Inform high quality messages around reconciliation to increase impact of radio programming and advocacy efforts
• Strengthen community understanding of dynamics, developments, and options around reintegration and reconciliation
• Promote opportunities for communities to provide feedback on reintegration and reconciliation that creates greater ownership, participation and sustainable implementation of policies and practices
• Promote narratives of peace and reconciliation aimed at establishing a foundation for effective reintegration and reconciliation

Intern Responsibilities

• Listen to daily Dandal Kura radio broadcasts in Hausa and Kanuri
• Enter data from daily radio programming to ONA tool
• Support basic analysis of radio broadcast data in preparation for Monthly Snapshot reports
• Assist in transcribing quarterly Focus Group Discussion with Radio Listening Groups
• Assist with regular program filing tasks in the online Google Drive
• Adhere to all MC policies related to security, operations, logistics, and finance
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission
• Other duties as assigned

Mercy Corps Responsibilities

• Provide all necessary resources for the intern to conduct above tasks, including laptop, radio and internet access
• Support the intern with learning opportunities related to monitoring and learning, as well as peace-building and peace media programs
• Provide the intern with a monthly stipend of 60,000 NGN per month
• Provide the intern with comprehensive health insurance

Learning Objectives:

• Develop skills for data entry, transcription, data cleaning, and basic data analysis
• Develop an understanding of key concepts related to peace media programming
• Develop an understanding of professional standards and norms working in an INGO context

Knowledge and Experience

• Degree in Development Studies, Social Sciences, Statistics or other relevant field
• Minimum 1 year of experience working on monitoring and evaluation
• Experience with data entry tools and standards
• Demonstrated analytical skills and attention to detail
• Good interpersonal and intercultural skills
• Good verbal and written communication skills
• Strong computer skills, including experience with Excel and Word
• Fluent oral communication skills in Hausa and Kanuri required
• Fluency in written and verbal English required

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Reports Directly to: Deputy Program Manager (UAS-LCB)
• Works Directly With: UAS-LCB, MEL and Operations Teams

Working Conditions

• Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.