Technical Delivery Manager at First Bank

Job Objective(s)

• Coordinate and control execution and delivery of all aspects of IT projects. This includes project planning, execution, timing, functionality, quality, communication and cost.
• Monitor and manage the critical path, contingencies, scope changes and budget both labor and non-labor resources for all IT projects
• Ensure that projects are aligned with defined IT standards and strategies

Duties & Responsibilities

• Conduct feasibility studies and confirm results with business units to facilitate decision making
• Prioritize and approve projects
• Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources
• Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
• Support the portfolio management decision process through the creation of project charters, scopes, risk assessments, budgets and IT Value (ROI, IRR) discussions
• Manage the scope change process and issue identification/resolution with all stakeholders
• Identify and anticipate risks and issues.  Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units
• Manage project risk and change management
• Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project
• Define project quality standards and ensure compliance
• Define project performance standards and provide feedback for project team members
• Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.
• Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects
• Supervise project managers/Technical Account Managers responsible for delivery of the constituent workstreams within programs
• Serve as a member of the IT Programmes and Architecture governance Committee

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of program management experience
• 8+ years of management experience with 3+ years spent in a senior management role.