Job Opportunities at First Bank of Nigeria Limited

Job Objective(s)

• To create the detailed IT solution/ service design, based on the functional specifications, to meet quality & performance requirements & technical constraints
• To define what is the service effect , how will it be delivered and how will it be consumed by users
• To build, configure and/or customise technical solution, based on the functional and technical specifications, to meet quality & performance requirements

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Assist development lead in all activities with respect to application development & management operations and support
• Contribute to planning the introduction of new application systems
• Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Ensure that developed solutions are peer reviewed and formally documented
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Participate in the customisation of application packages
• Design technical solution including high level (entity – relationship, data flow) to low level (field structures, database schemas) design
• Develop technical design that will support the development, execution and operations of the service.
• Assist in developing service acceptance criteria. Propose performance levels for new service. Review and verify service requirements with users. Agree and document service acceptance criteria
• Create the service development plan. Review and agree with users
• Build, configure or customize the technical solution (technical code components and services)
• Ensure compilation of code and components into application.
• Manage automation and monitor application integration as code iteratively goes through assembly and product test
• Implement a controlled process that extracts software artifacts from the code repository, transforms it to an integrated product, and returns the result to the code repository
• Actively participate in unit testing / quality reviews through the build phase to ensure that the solution meets the agreed functional specifications
• Develop technical design that will support the development, execution and operations of the service.
• Ensure that solutions meet requirements outlined in the design documentation
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 10+ years of experience in designing, developing and delivering solutions
• 5+ years in managerial position.

Job Objective(s)

• Provide Strategic direction of application and solutions development
• To oversee the support of all application systems while ensuring that the deployment of the IT solutions complies with the Bank’s policies

Duties & Responsibilities

• Oversee the successful completion of all work assigned to the unit
• Manage expectations of the unit’s internal and external customers
• Clearly communicate goals, organizational philosophies, and policies and procedures to the unit members
• Support BREAM in resource planning and skills management for the application solutions unit
• Manage the implementation and support of the organization’s application systems
• Direct efforts to work with BREAM to define business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits expected
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Track application systems developments through suppliers/other external sources
• Provide key inputs on application systems in the formulation of the IT strategy
• Manage hand-over/transfer of IS solutions to operational status
• Continually liaise with other IT units and business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost, etc.
• Provide leadership and technical guidance to reports
• Identify systems improvement opportunities by analysing best practices, technology trends

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of experience in designing, developing and delivering solutions
• 10+ years of management experience with 4+ years spent in senior management role

Job Objective(s)

• Manage the team of Business Analyst while ensuring their personal development plan is achieved.
• Assign individual BAs to specific projects or tasks.
• Collaborate with other IT leadership to develop strategic vision for Information Technology and help to deliver the departments overall strategy in the short and long term.
• Liaise with the Technical Account Managers, Development Manager and the QA Test Manager to ensure projects are delivered to the highest standards and quality.

Duties & Responsibilities

• Line management and personal development responsibilities for BA resource team.
• Work with the Technical Account Managers in resource allocation for the projects in flight and in the future pipeline.
• Provide guidance and direction in capturing the business requirements, stakeholder requirements, solution requirements, business process flow.
• Provide guidance and direction in the creation of required project documentation by either the project framework or the PM.
• Facilitate in the production and agreement of the Solution Design; incorporating the Business, IT, Technical and external vendor’s input.
• Ensure that the knowledge base is transitioned from the projects team into the business; both IT and business users.
• Identify and have a good working relationship with all stakeholders and business users involved within any project implementation.
• Ensure required transition requirement such as training for any project is well documented and planned for
• Support and coach team members through the Bank’s Business Analysis standards and processes.
• Supporting the PM with the quality gate processes to ensure that deliverables and the project stays on track and to budget.
• Identification and management of any risk or issues which may be noted during the project’s life span

Qualifications
Education:

• Minimum of a First Degree or its equivalent in a Business / IT related discipline
• Master's Degree, MBA or a recognized professional certification will be an added advantage

Experience:

• 10+ years of experience in managing relationships with internal business customers
• 6+ years of program management and business analysis experience
• 5+ years of management experience with 2+ years in a senior management role.

Job Objective(s)

• To improve and ensure all application is at optimal performance before deployment to production. Ensuring that defined business performance is delivered on all solutions.

Duties & Responsibilities

• Review and analysis of non-functional requirement document to extract application requirement metrics
• Analyze critical business scenario to design a performance test workload
• Analyze application SLA
• Develop test script
• Enhance script by creating/ implementing:
  • Parameterization
  • Checkpoints
  • Transactions
  • Reusable functions
  • Correlations
  • Actions/Blocks
  • Iterations
  • Pacing
  • Think Time
• Designing workload model
• Execute performance test
• Monitor test execution
• Analyze the test result
• Recommend performance tuning
• Issue performance test report

Job Requirements
Education :

• Minimum of a first degree or its equivalent in a business /IT related discipline

Experience:

• Post-NYSC

Job Objective(s)

• Provide adequate support to ensure Optimal Utilizations Of Our Alternative Delivery Channels the ATMs and POS

Duties & Responsibilities

• Perform daily operations to support Branches On ATM/POS Related Issues
• Monitor ATM Add-ons to ensure that they are Up And Running
• Attend To Incidents Logged against the team
• Assist personnel transitions that may be needed to support the ATM/POS and/or process.
• Work With The CEs from ATM Vendors on The Quarterly Preventive Maintenance
• Monitor ATMs performance to ensure high availability nationwide
• Work With The PTSPs To Increase POS Availability
• Generate Report Daily, Weekly And Monthly For Review
• Liaise and follow up with vendors to ensure open incidents are promptly resolved and closed on HP Service Manager
• Comply with the principles and policies in the information security hand book
• Report generation for outstanding issues.

Qualifications

• Minimum Education: First Degree in any Computer related discipline; Higher Degrees / Professional Certifications (an added advantage).

Job Objective(s)

• Contribute to managing financial accounting, billing, reporting, transaction processing and control activities across IT finances
• Contribute to managing relationship with existing suppliers on a day to day basis including contract changes, issue and/or dispute resolution and contract termination

Duties & Responsibilities

• Track requisitions for vendor payments, validate documentation for adequacy and initiate same for approval on iProcurement
• Assist with preparation and tracking of Accruals for recurring IT payments that span over periods
• Assist with reconciling or performing daily call-over various IT operating expense accounts
• Contribute to preparing, coordinating, and communicating monthly financial calendar close
• Assist with monitoring IT budget and liaise with Team Lead to document and track IT spend
• Contribute to reporting IT financial performance, analyzing variance (budgeted costs versus actual costs) and support budget decision making
• Assist with managing the operational relationship with vendors to ensure payments are processed in record time
• Support to ensure supplier’s responsibilities as it relates to financial obligations during exit period are fulfilled

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline

Experience:

• Post-NYSC

Job Objective(s)

• Ensuring 99.9% availability of Servers and Storage Subsystems

Duties & Responsibilities

• Effective monitoring of the datacenter to ensure conducive environment for optimal equipment performance
• Administration and Management of Unix (AIX, Linux) and Windows operating systems
• Serve as second line support for supporting servers and storage related problem by providing timely response to incident management escalations
• Provide a system capacity report that helps in capacity management of servers and storage
• Administration and Management of the bank’s Enterprise backup and Recovery system
• Closure of Audit exceptions and vulnerabilities
• Implement servers and storage capacity upgrades with Vendors
• Administration and implementation of maintenance fixes and vendor-supplied patches in accordance with the bank change management policy
• Installation and support of enterprise middleware solution (IBM Wesphere Application Server and Oracle Weblogic Server) driving critical banking transaction platform.
• Implement data migration between systems and responsible for the recovery of critical activities and processes as part of the business continuity strategy
• Documentation of problems and known Errors and management of the Known Error Database(KEDB)
• Administration and Management of the bank’s Enterprise Server Virtualization platform
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.

Job Requirements
Education:

• Minimum Education: First Degree in Computer Science/Engineering, Electrical and Electronic Engineering or other Science disciplines; Higher Degrees/Professional Certifications (an added advantage)

Experience:

• Minimum experience - 5 years relevant experience in the banking industry with at least 3yrs in server/storage administration and Management.

Job Objective(s)

• Ensuring 99.9% availability of Servers and Storage Subsystems

Duties & Responsibilities

• Ensures effective monitoring of the datacenter for optimal equipment availability and performance
• Review design and architecture of new solution/upgrade to ensure conformance with existing policy documents
• Reviews capacity, performance, availability and other operational metrics and take appropriate action to ensure corrective and proactive maintenance of storage and backup systems to support the requirement to protect business information
• Implement servers and storage capacity upgrades with Vendors
• Supervise the implementation of maintenance fixes and vendor-supplied patches in accordance with the bank change management policy
• Creates reports and proposals for improvement and contributes to the planning and implementation of new installations and scheduled maintenance and changes within the system.
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.
• Responsible for creating, improving, and supporting quality IT services with optimal utilization of storage resources, ensuring Data Security
• Plan and coordinate data migrations between systems and responsible for the recovery of the critical activities and processes as part of the business continuity strategy
• Maintain relationship and follow up on service calls with IT vendors
• Provides general oversight function for the Storage Administration team.

Qualifications
Education:

• Minimum Education: First Degree in Computer Science / Engineering, Electrical and Electronic Engineering or other Science disciplines; Higher Degrees / Professional Certifications (an added advantage)

Experience:

• Minimum experience - 8 years relevant experience in server / storage administration and Management.

Duties & Responsibilities

• Manage the database administrators to ensure that Installation and configuration of relevant network components for database consistency and integrity
• Secures database by developing policies, procedures, and controls.
• Ensuring all the data complies with legal and international regulations
• Maintains database results by setting and enforcing standards and controls.
• Prepares for database expansion by studying plans and requirements; advising senior technical management; coordinating design and programming.
• Keeps senior technical management informed by preparing reports on system performance and problems.
• Manage and develop checklists for the Installation and configuration of oracle and SQL databases following OEMs best practice
• Use database management system software and tools to investigate problems and collect performance statistics and create reports for capacity management.
• Carries out routine configuration/installation and reconfiguration of database and related products.
• Respond to and resolve database issues Oracle and SQL and escalate to the OEMs as need arises
• Perform routine performance tuning on the bank’s databases while ensuring high levels of data availability, integrity and confidentiality
• Develop a monitoring tools for database growth on a weekly basis to generate Utilization Statistics for Capacity Planning and business continuity Management
• Liaise with other application team leads in ensuring optimal performance of the applications through an effective database management
• Management of the bank’s Enterprise backup and Recovery system while ensuring that adequate backup of data is taken and readily available for recovery and restoration in line with the bank’s information security policy
• Ensure all Changes to the Configuration of the databases followed strictly the bank’s change management process and in line with the bank’s information security policy
• Ensure proper documentation of all databases infrastructure processes / procedures in the Departmental Standard of Operation Document.

Qualifications
Education:

• Minimum Education: First Degree in numerate disciplines; Higher Degrees/ Professional Certifications (an added advantage)

Experience:

• Minimum experience - 8+ years relevant experience in database administration and management with at least 2 years in leadership position.

Job Objective (s)

• To assist in detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support

Duties & Responsibilities

• Contribute to planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Contribute to planning the introduction of new application systems
• Assist in developing high-level designs of systems
• Perform coding duties according to the functional and technical specifications in order to solve a business problem
• Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
• Peer review solutions developed by fellow developers
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Assist in designing, coding, testing and documenting web application software
• Participate in the customisation of application packages
• Review technical constraints and performance issues of solutions

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a Business /IT related discipline

Experience:

• 1+ years of experience in designing, developing and delivering solutions

Job Objective(s)

• To ensure Optimal Utilizations of Our Alternative Delivery Channels Particularly ATM/POS by Our Esteem Customers and by Extension Increase The bottom-line
• Coordinate the provision of adequate first level support to users of ATMs and POS
• Manage the ATM/POS Support team and drive performance against agreed Service Level Agreements (SLA’s)

Duties & Responsibilities

• Support, Direct, Investigate and Follow Up on Branches on ATM/POS Related Issues
• Evaluate and Ensure the Implementation of Corrective Measures to Exceptions Raised by The Control Functions of the Bank
• Manage the ATM Vendors and The POS PTSPs in Compliance with The Agreed Underpinning Contracts
• Manage the Deployment of New Solution on The ATMs
• Provide Regular Performance Reports and Analysis of ATM and POS
• Ensure ATM/POS are Compliant with Regulatory requirements and other exceptions raised
• Oversee daily ATM Support operations such as logging and capturing of custodians’ requests and ensuring the provision first level incident and problem-solving support
• Manage the escalation of issues for resolution at appropriate levels
• Establish a system to collate, categorize, and track questions and problems on ATM & POS
• Monitor and track incidents reported to the service desk to the point of resolution.
• Coordinates the Preventive Maintenance of ATM in quarterly basis.
• Coordinate quarterly evaluations of vendors’ performance.
• Prepare vendors penalty and apply same quarterly where SLA is not met
• Liaise with the user support teams, and second line support teams to ensure an efficient, seamless and cost-effective approach to support
• Identify, propose and participate in the implementation of new services based on trends, internal demand (e.g. business plans) and external demand (e.g. regulatory requirements)
• Assist effort to define service levels for ATM services in the IT service catalogue (SLAs, OLAs, etc.)
• Approves decommissioning and activation of new ATMs.
• Approves deletions of decommissioned ATMs from FEP.
• Direct, coordinate the provision of images and journals for CBN compliance
• Monitors the ATM performance dash board and directs the resolution of offline issues
• Continuously monitor and report service levels on ATMs to ensure responsiveness to users and customers.
• Coordinates the implementation of new upgrades on ATMs to avoid banks’ exposure.
• Monitor staff performance and align with banks goal.
• Provide daily and weekly service desk reports highlighting issues and risks
• Ensures that international standards on ATMs are maintained at all-time like PCIDSS.
• Monitor help desk incident reports against ATMs and statistics to identify trends.

Qualifications
Education:

• Minimum of a First Degree or its equivalent in a Business / IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage.

Experience:

• Minimum of 7 years of experience  in an IT services/ operations function
• Minimum of 7 years of management experience.

Job Objective(s)

• To improve and ensure all application is at optimal performance before deployment to production. Ensuring that defined business performance is delivered on all solutions.

Duties & Responsibilities

• Review and analysis of non-functional requirement document to extract application requirement metrics
• Analyze critical business scenario to design a performance test workload
• Analyze application SLA
• Develop test script
• Enhance script by creating/ implementing
• Parameterization
• Checkpoints
• Transactions
• Reusable functions
• Correlations
• Actions / Blocks
• Iterations
• Pacing.
• Think Time
• Designing workload model
• Execute performance test
• Monitor test execution
• Analyze the test result
• Recommend performance tuning
• Issue performance test report

Qualifications
Education

• Minimum of a First Degree or its equivalent in a Business / IT related discipline

Experience:

• Post-NYSC.

Job Objective(s)

• Performing, Controlling and monitoring all performance testing activities to ensure solutions are deployed that meet the expectations of our customer and are stable, predictable, and sustainable. Manages all performance testing activities and processes for the team.

Duties & Responsibilities

• Analyze performance testing requirement and coordinate performance testing initiatives with development, infrastructure and operations team.
• Document, implement, monitor, and enforce all processes and procedures for performance testing established, as per standards defined by the organization.
• Drive efforts on performance testing, includes planning, hands-on scripting to test execution and oversight of other resources working on automation.
• Creating test plan, test schedules, test milestones, test status documents.
• Developing scripts, designing test scenarios, test execution, monitoring, analyzing results and reporting performance bottlenecks.
• Manage multiple projects, supervising activities of team members to ensure quality deliverable in timely manner
• Ensure that the test environment is put into place before test execution and managed during test execution.
• Review the test cases and test data generated by the Test Analysts and get them to address the review comment
• Track the new/ updated requirements in the project and modify testing artifacts accordingly
• Schedule the tests for execution and monitor, measure, control and report on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions.
• Track the assigned tasks with respect to the test plan and the project schedule
• Re-assign the testing tasks as required
• Escalate and obtain resolution of the issues related to the test environment and team
• Consolidation of test results and reporting such to the concerned stakeholders
• Gather Test Metrics as specified in the Test Strategy
• Mentor junior team members, provide technical solutions generate alternative of challenges.
• Drive standards for performance testing practices
• Perform any other duties as may be assigned by the Unit Head, Testing and Quality Assurance

Job Requirements
Education:

• Minimum Education: First degree in Computer Science / Engineering, Systems Engineering or Business-related discipline with strong Information Systems component.

Experience:

• Must have a minimum 5 years Testing and/or Development experience.
• Strong knowledge of system testing best practices and methodologies.

Job Objective(s)

• Coordinate and control execution and delivery of all aspects of IT projects. This includes project planning, execution, timing, functionality, quality, communication and cost.
• Monitor and manage the critical path, contingencies, scope changes and budget both labor and non-labor resources for all IT projects
• Ensure that projects are aligned with defined IT standards and strategies

Duties & Responsibilities

• Conduct feasibility studies and confirm results with business units to facilitate decision making
• Prioritize and approve projects
• Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources
• Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
• Support the portfolio management decision process through the creation of project charters, scopes, risk assessments, budgets and IT Value (ROI, IRR) discussions
• Manage the scope change process and issue identification/resolution with all stakeholders
• Identify and anticipate risks and issues.  Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units
• Manage project risk and change management
• Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project
• Define project quality standards and ensure compliance
• Define project performance standards and provide feedback for project team members
• Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.
• Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects
• Supervise project managers/Technical Account Managers responsible for delivery of the constituent workstreams within programs
• Serve as a member of the IT Programmes and Architecture governance Committee

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of program management experience
• 8+ years of management experience with 3+ years spent in a senior management role.

Job Objective(s)

• To create the detailed IT solution/ service design, based on the functional specifications, to meet quality & performance requirements & technical constraints
• To define what is the service effect , how will it be delivered and how will it be consumed by users
• To build, configure and/or customise technical solution, based on the functional and technical specifications, to meet quality & performance requirements

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Assist development lead in all activities with respect to application development & management operations and support
• Contribute to planning the introduction of new application systems
• Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Ensure that developed solutions are peer reviewed and formally documented
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Participate in the customisation of application packages
• Design technical solution including high level (entity – relationship, data flow) to low level(field structures, database schemas) design
• Develop technical design that will support the development, execution and operations of the service.
• Assist in developing service acceptance criteria. Propose performance levels for new service. Review and verify service requirements with users. Agree and document service acceptance criteria
• Create the service development plan. Review and agree with users
• Build, configure or customize the technical solution (technical code components and services)
• Ensure compilation of code and components into application.
• Manage automation and monitor application integration as code iteratively goes through assembly and product test
• Implement a controlled process that extracts software artifacts from the code repository, transforms it to an integrated product, and returns the result to the code repository
• Actively participate in unit testing / quality reviews through the build phase to ensure that the solution meets the agreed functional specifications
• Develop technical design that will support the development, execution and operations of the service.
• Ensure that solutions meet requirements outlined in the design documentation
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 10+ years of experience in designing, developing and delivering solutions
• 5+ years in managerial position.

Job Objective(s)

• To create the detailed IT solution/ service design, based on the functional specifications, to meet quality & performance requirements & technical constraints
• To define what is the service effect , how will it be delivered and how will it be consumed by users
• To build, configure and/or customise technical solution, based on the functional and technical specifications, to meet quality & performance requirements
• To manage the Channels development team to ensure that tasks are delievered within planned timeline

Duties & Responsibilities

• Planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Customization of existing background service and webservices that integrate with Finacle written in Java programming language
• Customization and support of Connect24 and Finacle Channel Scripts
• Assist in configuration and set-up of Connect24 for various third party applications
• Assist in developing prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Design technical solution including high level (entity – relationship, data flow) to low level(field structures, database schemas) design
• Develop technical design that will support the development, execution and operations of the service.
• Assist in developing service acceptance criteria. Propose performance levels for new service. Review and verify service requirements with users. Agree and document service acceptance criteria
• Create the service development plan. Review and agree with users
• Manage automation and monitor application integration as code iteratively goes through assembly and product test
• Actively participate in unit testing / quality reviews through the build phase to ensure that the solution meets the agreed functional specifications
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Ensure that solutions meet requirements outlined in the design documentation
• Ensure accuracy and timeliness in delivery of reports
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 7+ years of experience in designing, developing and delivering solutions – specific to Channels and Connect24

Job Objective(s)

• To work closely with the business units to gain in-depth understanding of customer’s business strategy, processes, services, roadmap and the context in which the business operates.
• Understanding the documenting capabilities vis-à-vis level of documentation needed to address business challenges.
• Identify opportunities to improve efficiency.

Duties & Responsibilities

• Produce application solution design translated from high-level product/user requirements
• Analyse business problems thoroughly using structured methods, identifying opportunities for change and improvement and their potential implications.
• Seeks/obtains specialist advice on aspects of the design and area architecture alignment.
• Communicates and negotiates with all relevant stakeholders (both Business and IT) to ensure a balance of usability and fit with architecture.
• Communicate information relating to business analysis activities to all relevant stakeholders.
• Works with process owners to understand and improve business processes, ensuring that opportunities for simplification and removal of waste are fully exploited, drawing on the support of process and change specialists where needed.
• Gather, document and verify information relating to business process design and improvement assignments.
• Interprets information resulting from business process design and improvement assignments.
• Carry out business process design and improvement assignments.
• Model business processes and functions.
• Analyse business models to identify problems and opportunities for business process improvements.
• Formally captures requirements and cost justifies these by tracing them to business objectives and business benefits.
• Manages requirements through the project life cycle.
• Work with the EA team to lead design sessions and document functional gaps and opportunities for improvement
• Coordinate and drive issue resolution with cross-functional teams during the design and development process

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 6+ years of business analysis experience
• 4+ years of experience of leading a team of business analyst

Job Objective(s)

• Responsible for detailed design, programming, testing and roll-out tasks for application development projects, along with providing production application support

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Assist development lead in all activities with respect to application development & management operations and support
• Contribute to planning the introduction of new application systems
• Develop high-level designs of systems
• Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Perform coding duties according to the functional and technical specifications in order to solve a business problem
• Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
• Ensure that developed solutions are peer reviewed and formally documented
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Design, code, test, and document web application software
• Participate in the customisation of application packages
• Ensure that solutions meet requirements outlined in the design documentation
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 7+ years of experience in designing, developing and delivering solutions

Job Objective(s)

• Responsible for delivering the best user experience across different application interfaces (both web and mobile), which ensures customer satisfaction and loyalty. .

Duties & Responsibilities

• Plan and implement new application user interface designs for both web and mobile solutions.
• Optimize existing user interface designs
• Create intuitive and user-friendly experience interfaces for all applications
• Communicate with clients to understand their business goals and objectives
• Combine creativity with an awareness of the design elements
• Create prototypes for new product ideas
• Test new ideas before implementing
• Conduct an ongoing user research
• Interpret data and provide qualitative feedback
• Create user stories, personas, and storyboards
• Determine information architecture and create sitemaps

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 7+ years of experience in designing, developing and delivering solutions

Job Objective(s)

• Take ownership of data analysis activities and working closely with end users (both internal and external clients) to translate requirements into data-driven applications and data visualisation solutions (e.g. reporting and dashboards)
• Responsible for data injection, transformation, analysis and visualisation
• Responsible for design and implementation of medium to large custom application data models

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Assist development lead in all activities with respect to application development & management operations and support
• Contribute to planning the introduction of new application systems
• Develop high-level designs of systems
• Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Perform coding duties according to the functional and technical specifications in order to solve a business problem
• Actively participate in program unit testing, integration and system testing to ensure they meet quality standards
• Ensure that developed solutions are peer reviewed and formally documented
• Assist in maintaining, supporting and upgrading existing  IT systems and applications
• Design, code, test, and document web application software
• Participate in the customisation of application packages
• Ensure that solutions meet requirements outlined in the design documentation
• Ensure accuracy and timeliness in delivery of reports
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports

Job Requirements
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• At the minimum, possession of one recognised data analytics certification ISO 8000, CIMP, CBIP etc.
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 6+ years of experience in designing, developing and delivering solutions