Front Office Coordinator at MainOne

Responsibilities

• The Front Office Coordinator will be responsible for all front office duties like manning the switchboard, receiving, endorsing letters and applications.

Other responsibilities include:

• Manage and coordinate front desk officers in all MainOne locations
• Facility Management- work with the facility officer to ensure office facilities/amenities are properly maintained, escalate facility related issues and follow up with relevant parties for prompt resolutions
• Train and supervise support office staff; security guards and service assistants
• Welcome clients and visitors, and ensure they are comfortable
• Channel client’s queries to the right department/person.
• Provide administrative/secretarial support at office location
• Manage the distribution of office supplies and consumables
• Manage the booking and use of Board and Meeting rooms
• Receive and document all incoming and outgoing mail. Ensure proper mail distribution
• Assist with other tasks assigned as necessary to support the department
• Prepare and monitor office expenses and costs
• Ensure company’s policies are strictly adhered to on all assigned tasks
• Support HSE Coordinator on occupational/workplace health & Safety

Qualifications, Skills & Competencies

• At least 2 years of relevant work experience with experience in content creation and graphics
• Good Interpersonal skills and Customer Service Orientation.
• Effective Communication and good command of written/spoken English.
• Basic Secretarial & Computer Skills and proficiency with MS Office Applications.
• Diplomacy and the ability to negotiate
• Firm leadership skills
• The ability to multitask, prioritize and manage time
• Must possess analytical skills
• The ability to perform under pressure

Demands of the Job

• Must be able to work under pressure
• Must be able to prioritize tasks