Sales Operations Manager (Diagnostics) at Aldelia Limited

Job Responsibilities

• Providing operational support to the sales team; also responsible for inbound and/or outbound lead generation for new product sales
• Sales forecasting, analytics, productivity, and other sales support functions
• Strategic interface with Marketing team for effective execution of sales-oriented initiatives to deepen brand penetration
• Set strategic operational goals by liaising with other HODs
• Translate the strategic goals into B2B / retail operational plans to achieve the required targeted business growth and profitability
• Oversee customer support processes and organize them to enhance customer satisfaction

Person Specifications

• A first Degree in Sciences or Humanities with a 2.1' from a reputable university, A Post-Graduate degree or MBA is required
• Minimum of five (5) years’ work experience
• Previous experience in Sales Operations, Sales Administration in relevant industry will be added advantage
• Building and managing top to top relationships between our client and key stakeholders
• Patient Understanding
• Experience and success in recruiting and retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse sales team
• Outstanding oral and written communication skills
• Demonstrated ability to evaluate and balance team and individual workloads
• Negotiation skills, analytical skills, able to multitask and dedicated
• Good knowledge and understanding of sales concepts, principles and practices.