Product Operations Manager at RS Hunter Limited

Our Client

Our Client, an International Business Consulting firm, seek the services of  a reliable Product Operations Manager who will oversee operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Job Description

• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Run a safe, injury/accident free workplace
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Influence the product roadmap from the business perspective as the advocate for the operations teams
• Communicate all operating policies and/or issues at department meetings
• Partner with Product leaders to actively monitor the health of product lines and drive manage-in-market improvements
• Work with Product leaders and key stakeholders to define commercialization efforts, including: scope, goals and objectives, deliverables, milestones and activities, resource plans, budgets, timing and risks
• Conduct quantitative and qualitative analysis to drive business insights, decision making, and action

Requirements

• 5years+ cognitive work experience
• Prior experience in an international trade activities would be an added advantage
• Ability to work in an environment where work is generally self-directed and is guided by workflow and project requirements and review is normally after the fact and may be developmental in nature.
• Business Awareness – understands current and possible future business trends and information.
• Demonstrate leadership based on integrity representing a set of values others share, behavior consistent with values and dedication to honesty with self and team members.
• Knowledge  and experience with regulatory agencies  like SON , NAFDAC, CUSTOMS , NEPC , NAQS , NXP , Shipping Companies, Letters of Credit and Trade instruments.