Training Manager at Siemens

Job ID: 190475
Location: Lagos, Nigeria
Job Family: Customer Services
Organization: Gas and Power
Experience Level: Experienced Professional
Job Type: Full-time

Job Description

• Has strong focus on excellent delivery of a high quality training product, both to internal and external customers.
• Must have the ability to sell training courses and programs, and to achieve growth of the department through increased customer demand.
• Must also have a strong commitment to personal professional development of trainers and training curricula.
• Ensures process and delivery improvement through improved course content, highly skilled training partner personnel, and enhanced innovative use of technology.

What are my Responsibilities?

• Drive Sales by promoting Training offerings to all existing and new customers
• Develop go-to-market strategy for Training portfolio fitting with market requirements
• Gather feedback from customer, assess customer’s needs, address customer inquiries and provide ideas and suggestions on relevant training offerings
• Create and drive opportunities to guarantee achievement of Order Intake & Sales targets
• Deliver presentations and provide technical knowledge-sharing/ training to customers
• Regularly update customer information and pipeline in the Philos CRM tool and develop efficient weekly working plan and monthly business reports for management
• Act as a change agent to proactively derive new opportunities for Training and develop trusted relationships with customers to ensure increased customer satisfaction
• Day-to-day supervision of trainers, training partners, training plan and content
• Providing reports on department performance on a regular basis and managing budget
• Develop and deliver a balanced training schedule which meets the needs of the general market and regional authorities
• Ensuring the availability of adequate resources in terms of training staff, materials & equipment.
• Oversees the tendering process to ensure incoming enquiries are dealt with efficiently and competitively.
• Ensure up-to-date certification and licensing from approved Technical Societies and Certification Bodies in alignment with quality objectives
• Take day-to-day responsibility for the general upkeep of the Training department
• Establish apprenticeship schemes, training curricula and development programs meeting the needs of clients, educational institutions and State Governments
• Enhance performance of the department utilizing modern training and management techniques.

Requirements
What knowledge and skills do I need to apply for the role?

• Minimum of 8 - 10 years related work experience
• Bachelors degree in Engineering (Electrical/ Electronics/ Instrumentation)
• Masters in Business related course an advantage
• Experience as a Trainer also an added advantage
• Proficient in MS Office Suite

What experience and capabilities do I need to apply for the role?

• Successful proven track record in a Sales related function
• Good technical knowledge and teaching skills exhibiting a passion for training
• Excellent communication skills and clear vocal delivery
• Good teamwork and interpersonal skills
• Good leadership skills with ability to supervise trainers, oversee facilities and manage key stakeholders
• Strong evidence of ability to build consensus across multiple stakeholders with varying needs
• Ability to produce internal reports, tender documents, and training related documentation in an accurate and timely fashion
• Ability to establish and maintain high quality of training results and training environment
• Ability to develop new opportunities in related sectors
• Ability to work under pressure and according to tight timescales
• Should possess good organizational, problem solving and analytical skills.
• Occasional travel within and outside of Lagos