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  • Posted: Nov 21, 2019
    Deadline: Not specified
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    Front Desk Representative

    Job Description

    • We are looking for a Front Desk Representative to undertake all front desk and clerical duties.
    • You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
    • The ideal candidate will have a friendly and easy going personality while also being very perceptive. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
    • The goal is to make guests and visitors feel comfortable and valued while on our premises.

    Responsibilities

    • Keep working areas presentable with all necessary material
    • Greet and welcome guests
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus

    Compensation
    N35,000 - N50,000/Month depending on experience

    Method of Application

    Interested and qualified candidates should send their Applications to: careers@urbanhiveng.com using the "Job title" as subject of the email.

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