Service Support Cleaner at Norwegian Refugee Council (NRC)

Webcruiter ID: 4138526308
Location: Mubi, Adamawa
Full-time/part-time: Full-time
Employment type: Contract
Percentage of full-time: 100
Start date: 04/11/2019
The Cleaner reports to the HR/Admin Technical Assistant - Mubi.

Job Description

• We are looking for a Cleaner for our Area Office in Mubi, Adamawa in Northern Nigeria.
• The purpose of the Cleaner is to support programme activities in Mubi, Adamawa State.

Duties and Responsibilities

• Sweep, scrub, mop and polish floors in the office and guesthouses
• Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• Shampoo carpets, rugs and upholstery, sort, wash, load and unload laundry
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers
• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Operate mechanized cleaning/cooking equipment
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements
• Check and purchase groceries and household supplies to maintain adequate levels
• Clean appliances, plan and cook meals for the guesthouse
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Replace dirty linens with clean items, inspect and turn mattresses regularly
• Store all dirty laundry in line with Administrative guesthouse rules/policy
• Monitor guest laundry bags and replace laundry bags and slips
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Deliver any requested housekeeping items to guest rooms
• Ensure confidentiality and security of guest rooms
• Follow all NRC safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage or snags in the office/guesthouse property
• Performs any other duties as requested by line manager

Qualifications

• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Fluency in English both written and verbal
• Fluency in Hausa and one other local relevant language (spoken)
• Personal qualities
• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable