Casework Officer at Terre des hommes Foundation (Tdh)

Location: Maiduguri, Borno

General description of the position

• The purpose of the position is to support the most vulnerable and at-risk boys, girls, men and women through provision of safe and confidential case management services implemented in accordance with the Inter-agency Case Management Guidelines.
• The post holder will be in charge of implementing case management activities in Monguno ensuring high-quality case management service delivery.
• The job location depends on assignment and might change based on project’s evolving needs.

Responsibilities & Tasks
Case Management:

• Provide individual tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated and Vulnerable Children as per the Case Management Standard Operating Procedures.
• Receive and provide referral services for specialized case management services.
• Ensure the confidentiality of the information collected during the case management services and input the information on digital platforms.
• Establish harmonious working environment with wide range of stakeholders more specifically, children, beneficiaries, service providers, community leaders, religious leaders, local government authorities.
• Raise the profile of case management services in the project area by training volunteers and raising awareness in the community.
• Support the establishment and strengthen of Community Based Child Protection mechanisms.
• Make strong efforts for the sustainability of the Community Based Child Protection Mechanisms by linking them to government structures and long term programs/projects.

Other:

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.

Requirements

• Language Skills: Fluent in local languages and in English (speaking/reading/writing).
• Education Degree: University degree in Social Work, Social Studies, Human Rights, or any other related discipline.
• Work experience: Minimum 2 years of experience in the field of Child Protection / Case Manaegemnt / SGBV / Social work.
• Knowledge & skills: Good analytical and writing skills.
• Computer skills: Good knowledge of the MS office software.
• Other: Knowledge of child protection systems in Northeastern Nigeria/Good capacity building and supervisory skills / Previous experience in child protection case management is highly desirable.

Assets:

• Acquaintance with NGO' rules, procedures and regulations; Acquaintance with the Child Protection Minumim Standards, good knowledge of the Inter-agency Guidelines for Case Management and Child Protection