General Manager at EZ37 Solutions

Job Purpose

• Responsible for overall managerial oversight on all the outlets of the company – Hotel and Restaurant.

Responsibilities

• Responsible for the preparation, presentation, subsequent achievement and tracking of the company’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Provide leadership and strategic planning to all departments in support of the company’s service culture, maximized operations, guest satisfaction, and profitable operations.
• Sees to the acquisition and retaining of customers across all outlets.
• Ensure smooth and profitable operations across all outlets.
• Assess, improve and enforce company processes, policies, service standards, procedures and SOPs as needed.
• Implement and instill in the team - company policies, procedures, and ethics.
• Monitor and report on revenue and cash flow.
• See to the management of all staff across all outlets, and address employee complaints or performance issues as needed.
• Prepare reports and other performance analysis documentation.
• Establish relationships with the local community and undertake activities that comply with the company’s corporate social responsibility programs.
• Provide managerial roles in all the company outlets.
• Control operational costs and identify measures to cut waste across all outlets.
• Ensure company compliance with related regulations across all outlets.
• Ensure all decisions are made in the best interest of the company.

Requirements

• Minimum B.Sc/HND in a related course of study.
• 8 – 10 years related experience, with 3 years in a supervisory/managerial role
• Excellent leadership and oversight skills.
• Excellent written and verbal communication skills.
• Strong business development, negotiation, and marketing skills
• Analytical and problem-solver.
• Strong understanding of profit and loss statement.[D1]
• Good accounting and bookkeeping skills.
• Good government and external relation skills.Strong interpersonal relationship[D2]  Skills
• Exemplary and inspirational leadership.
• Integrity and ethical behavior.
• Knowledge of basic office programs