Customer Service Executive at ToLet.Com.Ng

Job Description

• Attend to all customer inquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive and process customer's requests promptly and efficiently
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• B.Sc. degree with a minimum of 2:2
• Must have 2 - 3 customer service experience

Skills and Competencies:

• Excellent customer relation skills