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  • Relationship Manager (RM) at Kimberly Ryan

  • Posted on: 13 September, 2019 Deadline: 15 September, 2019
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  • Kimberly Ryan Limited - Our client from an Insurance Broker firm is currently recruiting qualified candidate to fill the vacant position below:

    Relationship Manager (RM)

     

    Job Descriptions

    • We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
    • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
    • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
    • Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

    Responsibilities

    • Understand customer needs and develop plans to address them
    • Identify key staff in client companies to cultivate profitable relationships
    • Resolve customer complaints quickly and effectively
    • Forward upselling and cross-selling opportunities to the sales team
    • Promote high-quality sales, supply and customer service processes
    • Aim to preserve customers and renew contracts
    • Approach potential customers to establish relationships
    • Gain solid knowledge of competitors

    Requirements

    • Proven experience as a Relationship Manager(RM) from any of the Commercial Banks
    • Minimum of 5 years’ experience
    • Knowledge of customer relationship management (CRM) practices
    • Experience in sales or customer service is preferred
    • Problem-solving attitude
    • Excellent communication skills
    • Aptitude for fostering positive relationships
    • Teamwork and leadership skills
    • Customer-oriented mindset

    Method of Application

    Interested and qualified candidates should send their Resume to: okosunokwuchukwuogo@gmail.com and copy ogo.okosun@kimberly-ryan.net with subject of the email as "CRM-LAGOS"

    Note: Only applicants who reside in Lagos should apply for the job and should be readily available for interview.

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