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  • SharePoint Developer/Support Analyst at PoweredUp Consulting

  • Posted on: 9 September, 2019 Deadline: 23 September, 2019
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  • PoweredUp Consulting is a fully indigenous organization that focuses on organizational enrichments through Human Resources and Coaching.

    SharePoint Developer/Support Analyst

     

    Role Objectives

    • Manage and Configure SharePoint environment to support users and business requirements. Ensure smooth every day running of client applications/products, ensure SLAs are met and that quality targets are reached in accordance with agreed client contract.
    • Develop quality software to stipulated time and date whilst ensuring proper commenting in the source codes to guarantee transferability.
    • To develop software solutions as specified by the analysis team with strict adherence to source code versioning and coding standards/conventions.

    Development Responsibilities:

    • Researching, designing and writing new software programs
    • Unit testing new programs and fault finding
    • Developing existing programs by analyzing and identifying areas for modification
    • 'Bolting together' existing software products and getting incompatible platforms to work together
    • Investigating new technologies
    • Assisting technical authors with writing operational documentation
    • Maintaining systems by monitoring and correcting software defects
    • Working closely with other staff, such as project managers, graphic artists, systems analysts, and sales and marketing
    • Constantly updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications
    • Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project.
    • Unit tested and quality software Programs
    • Clearly commented and versioned source codes

    Support Responsibilities:

    • Providing 1st, 2nd & 3rd Line support to computer users' problems, supplying training and feedback to those users to lessen the occurrence of future problems.
    • Create / manage workflows to automate processes in both SharePoint Workflows and Microsoft Flow
    • Troubleshooting difficult or unusual situations, and suggesting workflow improvements to management.
    • Ensure all support calls are logged.
    • A good understanding of PCs, operating systems, networking and applications, whether in-house or shrink-wrapped.
    • Effective listening, empathy, patience, and the ability to carefully walk a user through problem resolution steps either remotely or in person.
    • In terms of remote support, the capacity to visualize what's taking place on the user's desktop.
    • The aptitude to troubleshoot problems under pressure, and the ability to defuse excited and sometimes irate users or customers, are also valuable traits.
    • Researching, designing and writing new software programs
    • Unit testing new programs and fault finding
    • Developing existing programs by analyzing and identifying areas for modification
    • 'Bolting together' existing software products and getting incompatible platforms to work together.
    • Investigating new technologies.

    Qualification, Experience & Skill Requirements

    • University degree in Computer/Information Technology or related field.
    • Must have at least 4 years relevant working experience and is able to work without supervision.

    Essential Skills:

    • He/she must have good knowledge of application development.
    • Knowledge of SharePoint support &/or applications development.
    • He/she must have the ability to develop custom SharePoint workflows.
    • He/she must have the ability to build SharePoint solutions using CSOM and/or JSOM.
    • He/she must have the ability to develop SharePoint Add-in Solutions.
    • Intermediate proficiency in SharePoint or SharePoint Online architecture and design.
    • Experience creating and implementing systems needed for the business for collaboration, document management and workflow.
    • Excellent verbal and written communication skills.
    • Ability to write clear, concise documentation for a wide audience.
    • Ability to communicate at all levels and be able to convert user and management requirements into actionable plans and solutions.
    • Ability to work well under pressure as an individual and as part of a team.
    • Willingness to learn and take on new challenges.
    • Good knowledge of Code repository.
    • An ability to rapidly and effectively understand and translate business requirements into technical solutions
    • Proven skill in developing and managing maintainable code-bases
    • Knowledge and experience of cross-browser issues
    • Experience of working in an environment where products have to be delivered to specific time-scales
    • Self-motivated with good organizational skills in order to work to challenging deadlines
    • Experience of supporting, modifying and maintaining systems and code developed by others.

    Method of Application

    Candidates should send their CV to: ade@poweredup.com.ng using "SharePoint" as the subject.

    Interested and qualified? Go to PoweredUp Consulting career website on poweredup.com.ng to apply

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