Head - Product Development & Channel Innovation at Kendor Consulting

Job Reference Number: HPDC1
Reports To: Group Managing Director
Internal Interface: Sales Business Units, Brand Unit, All Employees
External Interface: Customers
Location: Victoria Island, Lagos

Description: To identify and commercially develop innovative business ideas across different market segments including Retail (especially the mass market), SME and Corporate.

Responsibilities:
• Identify clients, understand their needs and preferences, design new products and/or enhance existing ones according to customer needs, develop costing and pricing, conduct pilot tests, develop a product launch strategy, and provide marketing support.
• Designing innovative delivery channels for current and new products and services through identifying, developing, and monitoring the product channel mix.
• Working collaboratively with our technology, underwriting, claims and actuarial functions to develop new strategies and products by providing valuable new insights into customer needs, new technologies or business partners.
• Managing a research programme to keep abreast of new and emerging trends and technologies.
• Defining, building and delivering concepts for new value creation through innovation in channels, products and services.
• Collaborating with internal and external partners to drive innovation initiatives through full process from idea to commercialization.
• Managing the Innovation team and budgets to demonstrate return on investment within a reasonable time-frame.
• Carrying out other assignments delegated by the Group Managing Director from time to time.

Education Requirements:
• B.Sc in related field, M.Sc
• Professional Qualification

Experience:
• Ten years’ experience in similar role
• Experience in the financial services sector
• Flair for Marketing and Product Development
• Experience in Strategic Planning