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  • Posted: Aug 28, 2019
    Deadline: Aug 30, 2019
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  • An indigenous human resource based company with a focus on providing professionally trained and vetted drivers to individuals and companies are currently recruiting
    Read more about this company

    Restaurant Supervisor

    Location: Victoria Garden City, Lagos

    Job Description

    • You will deliver a high-quality menu and motivate our staff to provide excellent customer service
    • Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

    Responsibilities

    • Coordinate daily Front of the House and Back of the House restaurant operations
    • Deliver superior service and maximize customer satisfaction
    • Respond efficiently and accurately to customer complaints
    • Regularly review product quality and research new vendors
    • Organize and supervise shifts
    • Appraise staff performance and provide feedback to improve productivity
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurant’s good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations.

    Requirements

    • Proven work experience as a Restaurant Supervisor, Restaurant General Manager, or similar role
    • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
    • Familiarity with restaurant management software, like OpenTable and PeachWorks
    • Strong leadership, motivational and people skills
    • Acute financial management skills
    • B.Sc in Degree in Business Administration, Hospitality Management or Culinary Schooling is a plus.

    Method of Application

    Candidates should send their CV to: screenedworkers@gmail.com and resourcing@halogensecurity.com with "Restaurant Supervisor" as subject of the mail.

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