Sales Manager (Travels and Tours) at Sellafield Energy

Details:

Responsibilities:

• promote and market the business, sometimes to new or niche markets
• manage budgets and maintain statistical and financial records
• sell travel products and tour packages
• source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
• deliver and exceed branch performance and productivity
• take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers
• liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
• deal with customer enquiries and aim to meet their expectations
• provide sales reports to head office
• implement alternative and innovative ideas for achieving new business
• oversee the smooth, efficient running of the business
• When managing travel agency staff, you'll typically need to:
• motivate the sales team to hit and exceed their targets and ensure company profitability
• meet regularly with team leaders to give them sales figures and plan how they approach their work
• meet company directors who advise on strategy and find out about any local issues and future trends
• oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
• organize incentives, bonus schemes and competitions
• deal with disciplinary matters and customer complaints.

Requirements

• 3+ YEARS OF TOUR & TRAVEL SALES.
• Candidate must have established, solid contacts in this market.
• Outgoing personality
• Knowledge of Microsoft Office Suite
• Ability to multi-task and prioritize project management.
• Strong organizational skills and attention to detail.
• Customer-focused; high-energy self-starter