Sales Account Manager at Olymp Trade

Description:

• Contacting new leads via telephone or email on a daily basis to convert them into active clients.
• Developing and maintaining good relationships with prospective and existing clients ensuring they receive the highest level of service.
• Actively follow up on queries, complaints and requests of clients via telephone or email and resolving issues in a timely manner.
• Providing general information to the clients about the company and its services or promotional offers and assisting them to effectively manage their accounts.
• Assisting Compliance with the processing of Know-Your-Client documentation.
• Training clients on the basics of the Company’s trading systems.
• Communicating and promoting various marketing promotions to the clients through telephone and email regularly.
• Retaining existing clients and extending their lifetime value and customer satisfaction in the form of added deposits, referral leads and increase in trading activities.
• Managing sales acceleration and business development, foreign exchange analysis and reports creation, market survey and intelligence gathering, client development, support and retention, financial article preparation, due diligence, and overall management of sales within my region.

Meeting set targets

• Prospecting, building and maintaining customers portfolio and drive incremental sales growth through new business opportunities
• Managing existing clients’ portfolio and devising strategies and plan to maximize probable Business development opportunities for growth
• complaints/problems with appropriate management guidance

Qualifications

• Masters degree or recently completed an undergraduate degree in any subject with a minimum grade of Second Class Lower 2:2.
• Economics and Sciences may be an advantage
• Experience in Financial Markets will be a strong advantage.
• Experience in an FX brokerage firm  will be a STRONG advantage
• Sales/Marketing background is desirable
• Must be a strong communicator, self-starter with great organizational skills, self-motivated with a passion for financial markets.
• Minimum of 2 Years Experience