Operations Officer (Male) at Norrenberger Financial Group

Job Description

• Responds to requests to implement on a timely basis all internal and external audit points together with any issues raised by external regulators
• Comply fully with the relevant Anti-Money Laundering regulations and report promptly any knowledge or suspicion of money laundering activities to the relevant authority
• Coordinates with internal departments to ensure that daily work meets organisational standards.
• Liaises with superior to make decisions for operational activities and set strategic goals
• Manage relationships/agreements with external partners/vendors/Bankers
• Translates the strategic goals into operational plans to achieve the required targeted growth
• Reconcile monthly activity, generating year-end reports, and submitting same to Head Operations
• Maintains archival and financial administrative files
• Manage bank accounts to ensure sufficient liquid funds
• Ensure that accounting requests are resolved and communicated in a timely manner to internal and external parties
• Daily reconciliation of all internal ledgers to ensure accuracy
• Ensures timely resolution of all client’s complaints in line with agreed turnaround time
• Keeps records of all company’s fixed assets and ensuring industry standard is maintained

Responsibilities
System/Technology:

• Support in Overseeing the planning and sign off of User Acceptance Testing for new and improved systems as at when required.
• Support the Head of Operations in the core application as it’s relates to inputs of clients’ data to ensure accuracy.
• Ensure safety of all company’s physical assets
• Provide Support to the Head of Operations on a day to day basis,

Processes:

• Adheres to SLAs and communicating appropriately to internal clients.
• Ensures that all procedures and controls are fully documented, fit for purpose, appropriately communicated and adhered to.
• Ensures procedures are compliant with all relevant regulatory and legal considerations and the team is properly trained to carry out such responsibilities
• Understands, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business.
• Oversees customer support processes and organize them to enhance customer satisfaction

Treasury:

• Understand, manage, and supervise all aspects of cash flow.
• Forecast daily cash requirements and execute daily financing decisions.
• Manage all aspects of In-house investment portfolios.
• Manage long-term and short-term investment strategies.
• Determine the Company’s goals and risk tolerance.
• Review and recommend changes to the investment policies based on the market conditions.
• Prepare or monitor company’s various cash flow forecasts and perform financial modeling.
• Evaluate, develop and implement cash management systems to optimize efficiencies.
• Understand and manage appropriate accounting procedures and processes.
• Manage relationships with financial service providers.
• Evaluate alternative long-term borrowing strategies and make recommendations in accordance with the capital structure guidelines.
• Recommend, implement and maintain process improvements.
• Provide technical and other support for mergers and acquisitions and other projects as needed.
• Support and participate in the Organization’s Strategic Plan activities.

Administrative:

• Manage office supplies stock and place orders
• Prepare regular reports on expenses and office budgets
• Maintain and update company databases
• Organize a filing system for important and confidential company documents
• Answer queries by employees and clients
• Update office policies as needed
• Maintain a company calendar and schedule appointments
• Book meeting rooms as required
• Distribute and store correspondence (e.g. letters, emails and packages)
• Prepare reports and presentations with statistical data, as assigned
• Arrange travel and accommodations
• Schedule in-house and external events.

Requirements

• Bachelor's degree (2.2) and above in Accounting or Economics
• Minimum of 2 years working experience preferably within the financial sector
• Highly proficient in the use of excel.