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  • Posted: Jun 24, 2019
    Deadline: Not specified
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  • Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.
    Read more about this company

     

    Debt Recovery Representative

    Tasks and Responsibilities

    • Ability to hit set target by collecting overdue loans and acts as the liaison between creditors and customers
    • To manage recovery of overdue payments from customers by reaching out and Acting as the liaison between creditors and customers and manages overdue accounts
    • The successful candidates should have the following minimum essential skills, knowledge and experiences in order to be considered at first shortlisting stage:
    • Speak and persuade customers to pay amounts due using available repayment methods
    • Give an accurate report on customers reached out to weekly on reason for delinquency
    • Self-driven to consistently hitting weekly/monthly target
    • Perform other assigned duties necessary to support the portfolio weekly
    • Follows-up delinquent accounts, updates and maintains accurate records
    • Excellent spoken and written English
    • Ability to prioritize and manage multiple responsibilities
    • A good negotiator
    • Solid team player who thrives on working in a fast-paced environment.
    • Possesses a moderate understanding of general aspects of the job.
    • Strong attention to detail and goal oriented
    • Active Listener
    • Being Persuasive to get commitment from the debtors

    Check how your CV aligns with this job

    Method of Application

    Interested in working with us? Send your CV along side your cover letter to careers@mwanga.ng

    Build your CV for free. Download in different templates.

  • Apply Now
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