Outlet Manager/Business Development Manager at Smart Partners

Job Responsibilities

• Manage the day-to-day activities of the outlet to ensure its efficient, profitable, and customer-oriented sales operation.
• Develop and maintain operating budgets, and manage expense control within division guidelines to deliver positive results. Full profit and loss (P&L) responsibility.
• Ensure accuracy of opening and closing procedures, cashiering and returns, back-of-house operations, and all other functions related to store operations.
• Perform timely completion of all record keeping associated with applicants, new hires, payroll, performance appraisals, and salary reviews, counseling, disciplinary actions and terminations.
• Ensure consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing and in-store initiatives, and visual presentation.
• Maintain appropriate lean inventories through managing turn and replenishment, minimizing shrink, and accurately tracking and forecasting merchandising needs.
• Communicate with Branch Manager on a weekly basis, providing relevant market information and employee successes with regards to sales and customer service.
• Track employee results and modify goals accordingly.

Requirements

• Minimum of Bachelor's degree in management or related field
• At Least 5 years of retail outlet management experience is required.
• Retail experience must include the use of advanced retail management practices: front end and back end operations, merchandising, sales leadership, team leadership, and people management.
• Skills in operating personal computers, POS systems, and various software packages including Microsoft Office.