Parts Manager at Adexen

Job description

•     Monitor and maintain margins and profitability of all parts sold through the retail and workshop counters.
•     Ensure the efficient day-to-day operations of the Parts Department
•     Prepare and carry out regular stock taking as requested by management and company policy.
•     Prepare and submit monthly stock orders, Urgent or Vehicle Off the Road (VOR) orders to the manufacturers ensuring tracking, monitoring and notification procedures are in place at all times.
•     Propose, implement and monitor parts ordering procedures for retail customers, workshop and Vehicle Off the Road (VOR) orders.
•     Ensure the correct and efficient use of all communication equipment and manufactures information by all parts department staff.
•     Ensure all Parts Department Staff behave in a professional manner and communicate effectively and efficiently with customers and workshop staff.
•     Ensure that all parts related literature and information is accurate and distributed to parts department staff.
•     Complete and submit reports and analysis to management, manufactures and suppliers in an accurate and timeouts manner.
•     Recommend improvements in facilities, equipment and procedures within the parts department.
•     Utilises the available accounting and stock systems to monitor and control all stocks and sales transactions.
•     To handle customer parts queries and complaints with the resources within the Parts Department in a timely and efficient manner.
•     To propose and implement marketing strategy in conjunction with the Service Managers and Aftersales Manager to increase parts sales
•     To regularly meet with the Service Manager and Aftersales Manager to assess and resolve parts related issues.
•     Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with company policy and standards.
•     Analyse redundant and obsolete stock and calculate stock provisions in line with company policy.
•     Ensure that all staff within the department adheres to company policies and procedures at all times.
•     Ensure that departmental staff are assessed and reviewed periodically

Requirements

•     B.Eng degree in any relevant discipline in engineering
•     Proficiency in engineering, operations management and change management techniques
•     Proficiency in coaching and training
•     Minimum of at least 5 years of experience in similar role
•     Possess outstanding organisational skills
•     Ability to communicate and defend an idea
•     Must possess good interpersonal skills.
•     Must have good team working skills