General Manager at First Choice Leasing Limited

Job Description

• As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience.
• A General Manager will also be required to manage profitability and guest satisfaction measures.
• Specifically, you will be responsible for performing the following tasks to the highest standards:

Duties/Responsibilities

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotels
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide effective leadership to hotel team members
• Lead in all aspects of business planning
• Comply with and exceed Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

Job Requirements

• Experience as General Manager or Director of Operations within a similar quality hotel
• Degree or Master's in Hotel Management or equivalent, managing budgets, revenue proposals, and forecasting results in a similar sized property
• Excellent leadership skills
• Exceptional communication skills
• In-depth knowledge of the hotel/leisure/service sector
• Must have 2 years experience in Hospitality
• Must have FIRST CLASS in  Business Administration, Marketing, or any related course