Sales Administration Supervisor at Graceco Limited

Reports To: Sales and Marketing Manager
Level: Senior Staff

Job Summary

• The Sales Administration Supervisor will be responsible for daily coordination of sales activities including the processing of orders, compilation of sales reporting, preparing, sales materials, and sample processing
• The position holder is also responsible for drafting/updating and implementing the approved sales handbook. The position holder is the team leader for the sales back office team.
• Job location and working hours: The position is located at Alagbado Lagos, Nigeria. Working time is normally between 7:30am-5pm Mondays to Fridays and 8:30am-3pm on Saturdays.

Specific Responsibilities

• Compile and report monthly sales numbers by product and by volume; involves develop infographics for all the products
• Analyse the performance of each sales staff visàvis their target and advice HR and Management
• Help prepare sales presentations and other communication to various stakeholders
• Liaise with the production administrator to ensure there is adequate raw material to meet predetermined weekly sales order based on the monthly sales forecast
• Liaise with production managers to ensure orders are produced in the requested quantity based on the monthly sales forecast
• Liaise with HR/admin to ensure all HR related issues for sales staff are promptly attended to
• Liaise with procurement department to ensure all sales related issues are promptly attended
• In consultation with other sales management, draft/update relevant sales handbook and ensure all sales staff work in line with the book.
• Recommend for disciplinary action, after necessary findings, any sales staff violating the policies and procedures in the sales handbook; other violations of company policies which are not stated in the sales handbook should be handled directed by the sales staff direct supervisor and HR department.
• Liaise with logistic manager to ensure products are delivered in time, to the right location and in right quantity.
• Coordinate and provide leadership to sales administrators
• Liaise with sales management team to determine monthly sales forecast figure and cascade same to the sales reps and other departments needed to achieve the forecast.
• Ensure the implementation of sales and marketing initiatives and other marketing capabilities in to find new customers and drive revenue.
• Update any necessary marketing pieces for tradeshows, exhibition, market storm, etc.; helping with overall preparation, logistics, etc.
• Champions promotional activities on social media and other channels to create a growing awareness
• Analyze and report on web site visitors behaviour using Google Analytics.
• Manage aggrieved customer professionally

Person Specification

• The ideal candidate will have experience managing multiple projects in a dynamic fastpaced environment. He or she will be well versed in all Microsoft Office including excel, power point, and word.
• Ability to operate in team as team leader
• Ability to handle successfully and effectively assigned responsibility for specific assignments such as sales exhibition, sales campaign, market storming, market intelligent gathering, etc.
• Ability to communicate effectively and professionally
• Ability to write strong business report and other forms of communication to various stakeholders
• Effective people supervision skill; Possess the confidence and ability to influence people; strong physical presence and energy
• Possess excellent inter personal skills; be selfmotivated
• Possess high level of initiative and emotional intelligence; able to think outside the box
• Sound awareness of emerging issues within and outside department/ organisation with the ability to adapt to the changing operating environment of the sector
• Suggest innovative solutions to common departmental problem

Qualifications

• Applicant should have an MBA in Statistics, Management Science and other related discipline
• Applicant must be computer literate: Excel, MS Word, Power Point
• Applicant must reside within Ikeja, Agege, Ipaja, Otta, Alagbado and environs
• Applicant must have minimum of 2 years experience as supervisor in customer service related position.

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Reports To: Sales and Marketing Manager
Level: Senior Staff

Job Summary

• The Sales Administration Supervisor will be responsible for daily coordination of sales activities including the processing of orders, compilation of sales reporting, preparing, sales materials, and sample processing
• The position holder is also responsible for drafting/updating and implementing the approved sales handbook. The position holder is the team leader for the sales back office team.
• Job location and working hours: The position is located at Alagbado Lagos, Nigeria. Working time is normally between 7:30am-5pm Mondays to Fridays and 8:30am-3pm on Saturdays.

Specific Responsibilities

• Compile and report monthly sales numbers by product and by volume; involves develop infographics for all the products
• Analyse the performance of each sales staff visàvis their target and advice HR and Management
• Help prepare sales presentations and other communication to various stakeholders
• Liaise with the production administrator to ensure there is adequate raw material to meet predetermined weekly sales order based on the monthly sales forecast
• Liaise with production managers to ensure orders are produced in the requested quantity based on the monthly sales forecast
• Liaise with HR/admin to ensure all HR related issues for sales staff are promptly attended to
• Liaise with procurement department to ensure all sales related issues are promptly attended
• In consultation with other sales management, draft/update relevant sales handbook and ensure all sales staff work in line with the book.
• Recommend for disciplinary action, after necessary findings, any sales staff violating the policies and procedures in the sales handbook; other violations of company policies which are not stated in the sales handbook should be handled directed by the sales staff direct supervisor and HR department.
• Liaise with logistic manager to ensure products are delivered in time, to the right location and in right quantity.
• Coordinate and provide leadership to sales administrators
• Liaise with sales management team to determine monthly sales forecast figure and cascade same to the sales reps and other departments needed to achieve the forecast.
• Ensure the implementation of sales and marketing initiatives and other marketing capabilities in to find new customers and drive revenue.
• Update any necessary marketing pieces for tradeshows, exhibition, market storm, etc.; helping with overall preparation, logistics, etc.
• Champions promotional activities on social media and other channels to create a growing awareness
• Analyze and report on web site visitors behaviour using Google Analytics.
• Manage aggrieved customer professionally

Person Specification

• The ideal candidate will have experience managing multiple projects in a dynamic fastpaced environment. He or she will be well versed in all Microsoft Office including excel, power point, and word.
• Ability to operate in team as team leader
• Ability to handle successfully and effectively assigned responsibility for specific assignments such as sales exhibition, sales campaign, market storming, market intelligent gathering, etc.
• Ability to communicate effectively and professionally
• Ability to write strong business report and other forms of communication to various stakeholders
• Effective people supervision skill; Possess the confidence and ability to influence people; strong physical presence and energy
• Possess excellent inter personal skills; be selfmotivated
• Possess high level of initiative and emotional intelligence; able to think outside the box
• Sound awareness of emerging issues within and outside department/ organisation with the ability to adapt to the changing operating environment of the sector
• Suggest innovative solutions to common departmental problem

Qualifications

• Applicant should have an MBA in Statistics, Management Science and other related discipline
• Applicant must be computer literate: Excel, MS Word, Power Point
• Applicant must reside within Ikeja, Agege, Ipaja, Otta, Alagbado and environs
• Applicant must have minimum of 2 years experience as supervisor in customer service related position.