Operations Manager at APM Terminals

Ref.: AT-210527
Location: Lagos

Key Responsibilities

• Execute plans for the operations department of APM Terminals, which are set by the COO within the borders of business plan & budget.
• Manage the daily operations according to the agreed operating principles of the business & relationships with customers.
• Ensure compliance with HSSE policies & procedures by all operational staff.
• Deliver a level of service to customers that is equal to best international standards.
• Enforce safe working practices and ensure lost time injuries are kept to a minimum..
• Ensure a cost-efficient operation and manage the Operations department budget.
• Liaise closely with shipping companies, customs agents, trucking companies, Customs, port authorities, and other statutory authorities to ensure that their requirements are met.
• Measure and monitor performance against critical criteria, policy and guidelines.
• Implement best operation practices with regards to advanced operations strategies and new technology.
• Ensure that the terminal adheres to APM Terminals global standards for container terminal operations.
• Liaise on a daily basis with labour unions (where applicable) and ensure industrial harmony with the workforce.
• Manage employee performance issues including training, appraisals, discipline, and grievances.
• The incumbent is expected to supervise a group of subordinate managers towards the achievement of results. Responsible for the execution of operational activity.
• The incumbent is expected to contribute suggestions to improve existing methodologies, processes and measurements when executing duties on an ongoing basis.
• Manage the outsourced labor service providers from a strategic and tactical perspective.

We are looking for

• Based in Apapa, Nigeria, the Manager of Operations is responsible for managing their designated operation (Vessel, Rail, Yard and Gate Operations); ensuring safety, service and operating efficiencies are achieved.
• Preferable a university degree in Logistics, Maritime and Port Engineering or a Marine qualification.
• Minimum 5 years in operations management roles in container terminals.
• Understanding of the container shipping industry and an ability to relate with shipping company and other associated industry managers.
• Good communication skills with the ability to communicate across the organisation.
• Extensive understanding of modern terminal operations including computer terminal management systems.
• Extensive knowledge of APM Terminals operational practices.
• Some exposure to finance related matters and reporting against financial objectives.
• Effective negotiation and conflict resolution skills.
• Ability to provide leadership, obtain cooperation, and assistance to meet objectives.
• Proficiency in English

We Offer

• APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best.
• An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region.
• Direct influence on strategic level decisions.
• Working with partners, shareholders, authorities and other stakeholders.
• Developing roles and responsibilities for a key terminal for APM Terminals in the region.