Senior Contract Performance Manager at GE - General Electric

Job Number: 1939546
Location: Port Harcourt, Nigeria

Role Summary/Purpose:
The Contract Performance Manager is the on-site focal point with the GE Oil & Gas customer for all the operational topics, being the key interface for all aspects of the contract. He/She will be responsible to ensure the smooth execution of contractual maintenance and site activities. He will work within TurboMachinery Solutions Organization inside the Region.

Essential Responsibilities:

•     Coordinate and support Site team (Resident Engineers and Local Staff);
•     Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination;
•     Supervise the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute this Agreement;
•     Respond to Owner's technical inquiries coordinating technical resources, to assure problems identification and resolution;
•     Assist customer operation and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability;
•     Identify elements requiring improvement and structure projects and actions to address the needs;
•     Organize and conduct recurring contract review meetings, outlining activities and units performances (including RCA);
•     Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution timeframe;
•     Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation;
•     Keep Customer updated about design changes of parts to be installed;
•     Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligation;
•     Coordinate the reviewing of maintenance plan, with the aim to optimize the Units reliability and availability;
•     Support Customer for the storage of parts under the Contract;
•     Maintain maintenance and inspection quality Manuals;
•     Resolve with the customer any un-clarity in the agreement wording which may arise during the execution of the contract;
•     Coordinate parties for multi P&L deals. Represent the main interface with customer when requested.

Qualifications/Requirements:

•     Minimum of a BSc degree in engineering or equivalent from an accredited University
•     Project Management expertise, better if associate with technical skills and maintenance knowledge
•     Minimum of 8 years industry relevant senior contract performance management experience
•     Demonstrated communication & organizational skills
•     A valid NYSC discharge or exemption certificate will be required.
•     Must have valid authorization to work full-time without any restriction in Nigeria

Additional Eligibility Qualifications:

•     Must be certified as a GE Contract Performance Manager (GE employees only) Certified Six Sigma Green or Black Belt (GE employees only) Familiarity with long-term parts and services contracts Sales experience with direct customer interface Successful P&L experience Proficiency with computer tools Strong business / financial skills Strong interpersonal skills. Technically savvy while having strong business acumen and ability to drive overall solutions/rigor to meet customer needs