Public Information Officer (TJO), P4 at United Nations Office for the Coordination of Humanitarian Affairs - UNOCHA

Job Opening Number: 19-Public Information-OCHA-115714-J-Abuja (X)
Location: Abuja
Department/Office: Office for the Coordination of Humanitarian Affairs
United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organization Setting and Reporting

• This position is located in the Operations and Advocacy Division, Office for the Coordination of Humanitarian Affairs (OCHA), which is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies.
• OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts.
• OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.
• This temporary job opening is being published for the position of Public Information Officer in Abuja, Nigeria. The Public Information Officer reports to the Deputy Head of Office in Abuja, OCHA Nigeria.

Responsibilities
Within delegated authority and depending on location, the Public Information Officer may be responsible for the following duties:

• Manages reporting and analysis, by establishing and maintaining reporting system within the country; oversees drafting and distribution of regular reports on the humanitarian situation; ensures flow of information and analysis of developments in the country/region, including tracking trends and sharing reports with HQ, and key partners engaged in multi-agency crisis response.
• Takes the lead in strategy, planning, development and implementation of large, complex communications campaigns (e.g. global advocacy initiatives, regional public information programmes) and joint communications strategies in humanitarian contexts, leading common media and communications efforts, including common messaging and chairing a humanitarian communications group. Identifies sources and seeks funding and other assistance for major campaigns.
• Provides advice and expertise to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches; on key media developments and appropriate approaches for media engagement to raise awareness of humanitarian needs and advocate timely and coordinated response; anticipates and resolves communications/public relations issues/problems.
• Develops strategic partnerships with key constituencies to elicit support for and maximize impact of humanitarian advocacy objectives; serves as principal liaison to governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc.
• Prepares or oversees preparation of a diverse range of information communications products in support of priority humanitarian initiatives and advocacy efforts. Drafts complex material for UN newsletters, periodicals, reports and books and edits drafts prepared by junior officers. Evaluates results and impact of communications activities; reports on developments, trends and attitudes regarding the UN and the broader humanitarian community.
• Represents the institution in meetings and conferences; fulfils speaking engagements and makes presentations to groups on humanitarian activities and advocate issues of concern; organizes media coverage and arranges or conducts briefings, interviews; organizes seminars, lectures, conferences, media trips, public events on major issues and events concerning the organization.
• Builds information networks; plans and oversees maintenance of publicly accessible information materials on humanitarian issues and joint activities of the humanitarian community; plans and develops strategic public outreach activities
• Manages publications programme; produces materials for print/electronic/voice/visual and social media outreach.
• Leads day-to-day country or regional communications operations to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results
• May coordinate and direct a team of public information staff and/or mentor and supervise the work of junior officers on specific projects.

Competencies
Professionalism:

• Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions
• Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources
• Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style
• Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning & Organizing:

• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Communication:

• Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education:

• An Advanced University Degree (Master's Degree or equivalent) in Communication, Journalism, International Relations, Public Administration or related field, is required
• A First Level University Degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced University Degree.

Work Experience
Required Experience:

• A minimum of seven (7) years of progressively responsible experience in public information, journalism, international relations, public administration or related area.
• Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) managing public communications and outreach in emergency situations (complex emergency or natural disaster).

Desired Experience:

• Experience with crisis communications.

Languages:

• English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Assessment:

• Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.