We are an online travel agency specialising in hotel bookings within Nigeria. We allow clients to book hotel rooms online, provide comprehensive help and support to our clients and make the hotel booking process smooth and easy.
We also provide hotel recommendations and reviews, making sure that our clients stay in good, clean and safe hotels all over the...
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You will manage the quality of work done in the customer support department by preparing reports and monitoring KPIs of team members, as well as ensure the accuracy of financial records through bank account reconciliation.
Qualifications/Requirements
A degree or its equivalent
Good multitasking ability
Must be able to work under minimal supervision.
Must possess good customer relationship skills.
Must be computer literate (proficient in the use of Word, Excel, PowerPoint).
Organized, vibrant, energetic and a go-getter
You shall be required to work in a team developed of its impeccable quality
You shall be required to review work submitted by other staff to ensure they follow guidelines and meet company standards
Excellent command of written and spoken English, and literary devices
A fast reader with the ability to spot errors in large bodies of text
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