Program Manager at Agromall Discovery and Extension Services Limited

Purpose

• Strategize, implement, and maintain AgroMall’s program initiatives that adhere to organizational objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple AgroMall’s programs, project teams, ensuring program goals are reached
• Manage budget and funding channels for maximum productivity

Principal Responsibilities
Technical and Operational Responsibilities:

• Organizing programs and activities in accordance with the mission and goals of the organization.
• Drive and manage company research centers and build good relationship with host communities.
• Ensure safety and compliance of the program location and drive and manage AgroMall’s warehouse
• Developing new programs to support the strategic direction of the organization.
• Creating and managing long-term goals for AgroMall
• Developing a budget and operating plan for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Writing program funding proposals to guarantee uninterrupted delivery of services.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, and quality and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project/program issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analyse program risks and working on strategy with the marketing team.

Leadership accountabilities:

• Develops strategies and plans that have a positive impact and add value for all partners and Stakeholders;
• Provides direction, guidance and clarity on roles and responsibilities;
• Promotes a culture of learning and development, with a focus on continuous improvement;
• Empowers the team to generate creative ideas and solutions;

Relationship Accountability:

• In consultation with the supervisor, keeps staff informed of decisions, presenting them in a manner that generates understanding and acceptance;
• Actively shares information and ideas, and encourages others to share their views and concerns;
• Uses tact and discretion in dealing with sensitive information or resolving delicate issues, paying attention to non-verbal cues;
• Uses professional judgment consistent with the Agency’s applicable regulations, rules and policies on confidentiality requirements to determine information to be disclosed on activities to be implemented;

Management accountability:

• Models independent thinking and action, raises standards and motivates excellence
• Coaches team members to appropriately share knowledge across teams
• Addresses conflicts in a timely, sensitive manner; escalates to leadership when appropriate
• Expands team engagement and provides practical developmental support
• Works with individuals to set appropriately challenging development goals, explaining not just what to do, but why to do it.

Education, Technical Skills, Working Relationship
Education and Experience:

• Bachelor's degree or Master's degree in business or related field.
• 5+ years in an advanced management role (preference given to those with program management experience)
• Proven experience in program management and managing a team.
• Experience using computers for a variety of tasks.

Technical Skills and Competence:

• Program and project management
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Understanding of project management.
• Proven stakeholder management skills.
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of technology and agriculture
• Outstanding working knowledge of change management principles and performance evaluation processes.

Working Relationships:

• This position manages AgroMall’s program

Working conditions Work environment