Learning System Specialist at Nicole Sinclair Consulting

Responsibilities

• Responsible for the management, administration and maintenance of systems/application supporting training.
• Provide ongoing application support, including problem resolution and emergency maintenance when required.
• Providing standardize learning processes, training, and coordinate various implementation activities.
• Build training programmes including coaching and mentoring programs from scratch (from the initial idea through planning, implementation, review and outcomes analysis) .
• Design and expand training and development programmes based clients need.
• Develop and facilitate relevant “in-house” training sessions / programs, including induction programmes for new staff.
• Review training and development needs, identifying and collating training needs and identifying gaps for clients.
• Monitor and evaluate feedback and effectiveness of all learning and development activity.
• Develop training cost and budget for all planned programmes and keep within budgets.
• Approaching client and advertising training courses to fit their requirements.
• Ensuring that every Learning and development intervention includes robust evaluation of the effectiveness and measurement of return of investment
• Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment

Requirements

• B.Sc in a relevant discipline
• Demonstrated experience in developing and implementing training programs including coaching and mentoring programs.
• Familiarity with e-learning platforms and learning management systems
• Advanced proficiency in Microsoft office programmes
• Sound knowledge of training and development principles and practices.
• Ability to liaise effectively and professionally with clients
• Ability to manage time, set priorities and plan workload to meet objectives
• Attention to detail and good work presentation in all aspects of associated administration.
• Ambitious to learn with a curiosity and appetite for development.
• Strong communication skills (both oral and written) and customer service skills