Packaging and Processing Supervisor at Nicole Sinclair Consulting

About the Job

• This role will be responsible for product processing, packaging, labeling, processing of orders in order to coordinate with the picking, packing, and the delivery. 
• Successful candidate will ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained.

Responsibilities

• Receive, process, package and label product
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimize space utilization
• Complete logs for inventory
• Report and resolve any discrepancies
• Inspect labels, bar codes and other features of completed product and orders
• Follow quality service standards and comply with procedures, rules and regulations
• Resolve issues regarding shipped orders
• Ensure compliance to legal regulations and company policie

Competency/Skill/Requirements

• B.Sc in relevant field
• 2-3 years experience processing customer’s order in an e-commerce/ distribution environment
• Excellent organizational
• Attention to details
• Outstanding customer service  skills
• Complaint handling and conflict resolution skills
• Good personal presentation and professionalism
• Good organization and prioritization skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills