Resourcing Officer at Action Against Hunger | ACF-International

Level: Mid Level
Department: Human Resources
Starting date: March 2019
Direct Line Manager: Resourcing Manager

Tasks and Responsibilities
Objective 1 -Support the Resourcing Manager in achieving the core objectives:

• Ensure strategic management, development and recruitment of national staff in line with mission human resources requirements for programs and support positions.
• Provide professional support to hiring managers and candidates throughout the recruitment process, from offer to start as well as ensuring appropriate resources are deployed to achieve the mission’s values and principles.
• Ensure national staff benefits, data and information administration are carried out effectively, in close coordination with supervisors/managers and administrators at all bases to ensure smooth delivery of internal services to employees.
• Provide comprehensive support function to the HR team for adhoc tasks and future organizational projects.
• Support the management team with all administrative tasks related to both national and international staff recruitment.

Objective 2 - Recruitment (50%)

• Participate in the recruitment and selection of national staff.
• Participate in the coordination of all aspects of recruitment and selection process including; scheduling interviews and tests with candidates provide feedback as appropriate and conduct reference checks.
• Support the long listing of applicants on the Application Tracking System.
• Prepare recruitment materials and documents as required.
• Pro-active search for Action Against Hunger based hard to fill roles and support business development.
• Support the Resourcing Manager to ensure the maintenance of Action Against Hunger recruitment module and all candidates receive timely communication and feedback.
• Participate in ensuring job description is in line with mission staffing requirements.
• Work in accordance with agreed timescales to reduce time to hire figures and retain the best candidates.
• Draft offer letters and employment contracts and all other employee related letters for all national employees including collection and maintenance of new starters documents.
• Maintenance of recruitment data such job descriptions, interview grids, reference checks tests on the HR portal.
• Participate in managing the end to end process for various recruiting workflows (job posting, interviews and assessment, offers and eSignature) on the ATS.

Objective 3 - HR Administration (40%):

• Create and maintain up to date hard and electronic personnel records for all staff.
• Ensure consistency in the filing system of Abuja and Base HR Documents.
• Collate, maintain and provide recruitment reports as agreed with the Resourcing Manager.
• Assist in ensuring the mission’s recruitment and selection policy guidelines are followed.
• Maintain and update the mission’s recruitment and employment offer contract tracker.

Objective 4 - Participate in HR related projects aimed at developing and implementing new HR tools and strategies:

• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
• Research and recommend new sources for attracting and screening active candidate.
• Recommend industry best practices to the Resourcing Manager providing current and accurate market trend information.
• Communicate with managers and employees regularly to establish rapport, gauge morale and source new candidates’ leads.
• Ensure consistency in the application of the human resources policies across Action Against Hunger humanitarian programmes.

Internal and External Relationship
Internal:

• Resourcing Manager: Line management, exchange of information, reporting, collaboration, coordination.
• Logistics and Finance Departments: collaboration, coordination, and exchange of information.
• Abuja and field-based HR team: collaboration, coordination, and exchange of information

External:

• Job applicants and inquiries.

Position Requirements
Qualifications:

• Bachelor’s degree in fields related to HR, Administration and Management or equivalent with minimum of 2 years relevant work experience.

Skills and Experience
Essential:

• Experience working in HR and/or administrative support positions, 2+ years;
• Excellent verbal and written communication skills;
• Approachable, diplomatic, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;
• Excellent computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint, and Outlook);
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
• Able to maintain confidentiality; and
• Capacity for analysis, synthesis and reporting of large amounts of information.

Preferred:

• Previous experience working for INGOs an asset, particularly health related INGOs
• Fluency in one or more National/regional languages an asset
• Understanding of national labor law and employment norms/practices.