Department / Sector:
Number of positions:
Senior MEAL Officer
JOB PURPOSE. The purpose of the CRM officer, in general, is to receive feedback and complaints coming from the communities and LGAs where NCA and other partners are working regarding the services the organization is rendering. The position CRM officer will closely work with the program team specially in liaising between the community and the organization in terms of information flow from one to the other and vise-versa. She/he will collect feedbacks coming from the community through the Suggestion boxes system, pass onto the respective sector team following the organization feedback mechanism information flow system or depending the category level of the feedback, respond to the person who reported the complaint.
A. Collect feedback from communities and report to the concerned body
Maintain the Complain services
NCA is committed to following the following policies, standards and commitments and all staff are equally expected to conform to their requirements:
Please include three referees in your applications, of which one must be a recent supervisor from your former organisation/institution.
FEMALE CANDIDATES ARE HIGHLY ENCOURAGED TO APPLY.
PLEASE NOTE THAT CANDIDATE IS REQUIRED TO START AS SOON AS POSSIBLE. Applications will be reviewed on a rolling basis and positions may be filled before closing date.
Join over 349K happy subscribers