Network Support Engineer at COURE Software and Systems Limited

Responsibilities

• Set up user accounts, permissions, and passwords
• Install and support new Server, Hardware, Softwares Infrastructure
• Maintain and administer computer networks, cloud and related computing environments (including systems software, applications software, hardware, and configurations)
• Protect data, software, and hardware by coordinating, planning and implementing network security measures and defining and monitoring access
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, schedule updates for optimization and report network operational status
• Ensure smooth work with the help desk unit
• Configure and Troubleshoot of Routers/Switches
• Configure and Manage of Firewalls
• Understand, troubleshoot, and configure Load balancers
• Provide training and technical support for users with a varying level of IT knowledge/competence

Required Skills

• Must have had relevant experience working in a Telecommunication/ VAS Industry
• Must have a minimum of 4 years of experience as a Systems Administrator, Systems Engineer or relevant field
• competence in network design and documentation
• Must have experience working in a Microsoft Windows Server 2008 or higher environment.
• Must have a B.Sc./HND or relevant Educational qualification with good grades
• Cloud-based solutions.
• Must have experience in configuration, implementation, and support with most of the following that are listed:
• End User Computing Technologies that include Virtual Desktop Infrastructure (VDI), VMware Horizon View or Citrix XenDesktop or any other Remote Presentation technologies.
• Microsoft Exchange & or Office 365 environments.
• Zoho App
• Applicable technical certification(s) preferred (MCSE, MCITP, VMWARE VCP