Risk & Compliance Officer at Konga Online Shopping Limited

 SPECIAL FUNCTIONAL RELATIONSHIPS:

• Legal, Governance and regulatory (Corporate Strategy, Regulatory engagements, Contracts management);
• Finance and Operations (Monitoring of Budget & Financials, Technology, Business Administration and Customers and Merchants KYC Compliance management, Interim Claim)
• Operations and Technology (KYC Compliance management, and Infrastructure BCP)
• Independent parties employed from time to time to carry out field quality checks.

OBJECTIVES OF THE ROLE:

• To assist and ensure that the Payments Division is conducting its business in full compliance with all laws and regulations that pertain to its particular industry, as well as professional standards, accepted business practices, and internal policies and standards.
• To assist or manage designated activities and tasks in the Risk & Compliance section which are necessary to meet the Payment Division’s Risk & Compliance objectives and Risk Processes.
• To assist in ensuring that agents, customers, and merchants KYC, business and operational compliances are met and documented, also ensure compliance rules are up to date from time to time as may be required by existing laws and regulatory agencies.

KEY DUTIES AND RESPONSIBILITIES:

• Assist in coordinating changes to Risk Management Framework and Risk Control Profile Register;
• Provide assistance in reviewing Risk Appetite Statements for the Payment Division;
• Work with Legal Officer to ensure compliance obligation register is implemented and changes are upgraded regularly;
• Manage oversight of incident management process and ensure that business are reporting significant risk event to Risk and Compliance Unit. Implement incident monitoring process to ensure business are improving controls around reported risk events;
• Coordinate with the Head of Division to ensure compliance with the Fraud Management Plan;
• Assist Head of Division coordinating responses to compliance and performance audits that are conducted by external auditors;
• Investigate and Coordinate responses to queries and issues, implementing action plans for gaps identified and finalizing reports; and
• Manage and oversee the monitoring of non – financial compliance requirements
• Support the operations unit on the day to day as may be assigned.
• Work in close cooperation with the finance unit (Chief Financial Officer) regarding any compliance financial audits that may be carried out by the unit.
• Follow up with business on action plans for outstanding audit issues. The focus will be at all times be on the desired outcomes – not on the inputs – and it will be as much on the technical aspects on project delivery management.

YOU ARE A GOOD FIT IF YOU ARE OR POSSESS:

• Passion for technology and process automation
• Ability to work in a fast paced cross functional environment with little or no supervision
• Sound organizational abilities with the capacity to be innovative and think creatively.
• Effective listener and communicator, verbally and in writing to effectively drive change across culturally diverse workforce.
• Self-driven and proactive
• Strong analytical skills with the ability to react quickly, under adverse operating conditions.
• Excellent people skills required in order to influence department and external stakeholders and to deliver results under tight deadlines and multiple priorities.
• Ability to understand complex business and operational processes
• Bachelor’s degree in Accounting, Finance or related field
• 1 - 3 years’ experience in internal controls, internal and/or external audit, process improvement
• Good understanding of computer applications, work flows, Microsoft office applications
• Thorough understanding of regulatory and compliance policies and procedures