Executive Housekeeping at Temp A Staff

Details:

A new hotel in Ajao Estate is looking for an Executive Housekeeper to resume immediately and be part of their pre-opening team  As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience.

Requirements

• Have previous experience managing, developing and mentoring others
• Demonstrate previous experience working within housekeeping / Cleaning

Duties will include:

• Oversee housekeeping operations
• Oversee Laundry Operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance with standards and take action as necessary to conform to standard
• Monitor the appearance, standards, and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping/Laundry team
• Competent in property management systems
• Assist other departments wherever necessary
• Ensuring excellent levels of cleanliness are consistent throughout the hotel