Store Officer at Fadac Resources

Responsibilities

• The store officer is responsible for communicating customer inventory needs to the back-end supervisor.
• He/She ensures that retail products are stocked, store displays are appealing and provide satisfactory customer service.
• He/She also responds to customer inquiries, orders and complaints.
• Respond to sales inquiries and purchase orders; collect and analyze data to determine appropriate order quantities;
• Review operations schedules and production requirements to ensure timely order fulfillment
• Track rates of accuracy, purchase, and return as well as defective items to inform quality control decisions
• Prepare, generate, and file financial store reports; review reports monthly with management
• Nurture positive relationships with customers

Requirements

• Bachelor's degree in related field
• Minimum of 2 years of related experience in retail outlets
• Proficient with computers and other standard office technology
• Familiarity with SAP enterprise resource planning software
• Physical ability
• Superior organizational and communication skills