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  • Child Protection Case Worker at Center for Community and Health Development International (CHAD INT'L)

  • Posted on: 3 December, 2018 Deadline: 7 December, 2018
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  • The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria's rural children and women. CHAD was established in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria.

    Child Protection Case Worker


    Location: Borno (BAMA and RANN)

    General Objective

    • The purpose of the position is to support the most vulnerable and at-risk boys, girls, men and women through provision of safe and confidential case management services implemented in accordance with the Inter-agency Case Management Guidelines.
    • The post holder will be in charge of implementing case management activities in the Borno State areas ensuring high-quality case management service delivery.
    • The post holder shall be ready to be mobile and conduct a significant part of his/her work in outreach.
    • The job location depends on assignment and might change based on projects evolving needs.

    Key Responsibilities and Tasks

    • Implementation of case management activities for vulnerable and at-risk boys, girls, men and women
    • Accept and handle referrals of protection cases done by governmental authorities and/or child protection agencies in accordance with the standardized case management steps and procedures
    • When requested, conduct community outreach for the identification of the most vulnerable and at risk populations
    • Conduct assessments and prioritize them according to the risk level of each individual
    • Develop an initial individual action plan for new identifications and ensure re-assessment of referred cases based on the evolving needs of beneficiaries
    • Regularly follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed timeframes. Ensure that progress is regularly reviewed.
    • Regularly monitor and provide support to individuals through home visits, providing guidance, advice and emotional support, community mediation and referrals
    • Work with the Case Management Team Leader to arrange case conferences for complex child protection cases and ensure children receive multidisciplinary support
    • Manage cases in line with the SOPs, adhere to standard documentation processes and follow best practice guidance
    • Regularly document cases using agreed upon forms, update databases to ensure a comprehensive record of the case
    • Ensure that data collection and storage respect data protection protocols and confidentiality principle
    • Ensure that the consent/assent to proceed with the case management is sought
    • Identify, map and network with external service providers and ensure that an effective referral system is made available
    • Establish and maintain positive and efficient relations with target beneficiaries, communities and all the other actors responding to the crisis
    • Seek for synergies to optimize resources and time and strengthening services for the beneficiaries whenever possible
    • When needed, accompany beneficiaries to external services providers in order to assist and facilitate their access to different type of services
    • Participate in surveys and data collection when required
    • Ensure timely submission of plans and reports to the line manager
    • To be willing to work with a flexible working schedule (weekends included)

    Child Protection:

    • Promote, and ensure project activities are in line with child protection principles and humanitarian principles
    • Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
    • Ensure CHAD INTL Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities
    • Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.

    Job Requirements

    • Language Skills: Fluent in Hausa and Kanuri languages and in English (speaking/reading/writing).
    • Education Degree: University degree in Social Work, Social Studies, Psychology/ Child's Psychology, Counseling or any other related discipline
    • Work experience: Minimum 2 year experience in the field of child protection / protection/ SGBV/ social work / case management
    • Knowledge & skills: Good analytical and writing skills
    • Computer skills: Good knowledge of the MS office software
    • Other: Knowledge of protection systems in Northeastern Nigeria/ Excellent knowledge of protection issues and best practices (Child Protection and GBV) / Previous experience in dealing with complex child protection cases is highly desirable.


    • Other knowledge: Acquaintance with NGO' rules, procedures and regulations; Acquaintance with the Child Protection Minumim Standards, good knowledge of the Inter-agency Guidelines for Case Management and Child Protection.

    Method of Application

    Applicants should send their Applications,updated CV's and Cover Letter to: with "Case Worker" in the subject line of your mail.

    Note: The position must be clearly indicated on the application. Only candidates who meet the selection criteria will be contacted.

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