Project Manager - Multi-country (GAC) at INTERSOS

Code: SR-49-781

Location: Maiduguri, Borno State Nigeria, with frequent mission in Far North Cameroun and Lake Region Chad

Starting date: 01/04/2019

Contract duration: 12 months

Reporting to: Head of Base

Supervision of: About 20 staff

General Context of the Project

Since 9 years the Lake Chad Basin Crisis affects millions of people in Nigeria, Cameroon and Chad, exposing some 5 million people to displacement (respectively 238,099 IDPs, 83,141 Returnees and 95,172 Refugees in Cameroun, 144,166 IDPs 37,901 Returnees and 10,294 Refugees in Chad, and 1,918,508 IDPs and 1,549,630 Returnees in Nigeria - IOM DTM July 2018). These movements present major humanitarian challenges as resources are often already overstretched in the locations in which these civilians arrive. Despite Nigeria Gov., Cameroon Gov. and UNHCR signed a Tripartite Agreement for the Voluntary Repatriation of Nigerian refugees living in Cameroon, security and living conditions in area of origin don’t allow a safe and dignified return home, while cases of forced repatriation (refoulement) are regularly registered by NGOs working in Far-North Cameroun. Among the 3 countries borders are porous, letting AOG free to commit incursions in several villages, destroying houses, stealing tools, food and animals and committing human rights violations against civilians.

INTERSOS will implement a multicounty project, targeting Borno State Nigeria, Far-North Cameroon and Lake Region in Chad. The project is focus on Protection, implementing protection monitoring component to better understand displacement trends having a stronger and measurable impact and improve advocacy, while providing case management (included cross border activities and cross border follow up) for Person with Specific Needs (PwSN), GBV survivors (female and male) and Child protection Cases. to ensure a smooth implementation of the project, core project management team will be roving among the three targeted countries and will be supported by one team in each country. country teams will be based at field level, to ensure the maximum proximity with beneficiaries.

General Purpose of the Position

• Full managerial and technical responsibility of the project implementation, including procurement, selection of staff, monitoring and financial supervision of expenditures against target activities.
• S/he will support trainings and will supervise all the activities in the field locations.
• S/he is responsible of regular donor reporting and attends technical coordination meetings.
• The incumbent work under overall supervision of the Head of Base and coordinate with the Senior Protection Advisor, who will ensure mentoring and monitoring for the project implementation.

Main Responsibilities and Tasks

• The PM manages, coordinates and supervises the project staff for the implementation of activities and services, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles and Guidelines as well as INTERSOS Fundamental Charter and Code of Ethics.

Project Management:

• Planning, coordinating, monitoring and evaluating the implementation of the project, ensuring timely and quality delivery of services as per approved project's proposal,
• Ensure, in line with INTERSOS internal rules and regulations, donor regulations and international humanitarian standard (such as SPHERE) the management of the project,
• Conduct regular field visits to assess program quality and progress toward objectives, facilitate collective problem solving with staff and other stakeholders to address challenges,
• Liaising with sector appropriate local government and authorities, non-state actors, UN agencies, NGOs, and donors at field site level, in coordination with the HoM;
• Plan and distribute tasks and workload among the teams, guiding their understanding of the issues linked to the Project and the Mission through regular working meetings and feedback, in order to ensure an efficient deployment of the resources and the achievement of the expected goals.
• Inform the field team on the instructions given by the Coordination Office promoting fluent, smooth written and oral communication and information flow and ensuring confidentiality and full compliance with security rules and medical ethics.
• Supervise the project material resources at INTERSOS disposition in order to ensure a correct use and durability;
• Supervise all orders (logistical) and the Project’s purchases as well as the financial indicators, with the support of the capital referents, in order ensure efficiency, adequate supply at the intervention sites and early detect deviations and its causes.
• Ensure appropriate budget management
• Monitor the risks and threats around the project(s), documenting the situation and analyzing the consequences of political decisions or negotiations in course;
• Proactively participate in relevant technical coordination meetings and working groups.

Staff Supervision:

• Provide technical supervision and guidance to the team;
• Be responsible of the proper application of HR policies and associated processes (recruitment, training, briefing/debriefing, evaluation, potential, detection, staff’s development and internal communication) in order to ensure both the sizing and the amount of knowledge required for the activities s/he is accountable for.
• Identify training needs, provide individual follow up and coaching, carry out end of mission evaluation of the team members and lead internal communication initiatives in order to facilitate people’s integration and professional development and to maximize their capabilities and commitment to project’s goals.

Reporting:

• Developing regular reports, including donor reporting and the Project Appraisal Tool, ensuring accurate data collection and timely submission.
• Ensuring accurate data collection and reporting are submitted in a timely manner for all activities within the project.
• Elaborate the Project’s institutional memory, keeping written records (and file them) on its development, and updating INTERSOS Management Platform (IMP)

Requirements

Education:

• University degree or equivalent level in Economics, Psychology, Social Sciences or similar. Desirable degree in Project Management.

Professional experience:

• At least 5 years of significant international experience in similar positions or in humanitarian sector;
• Extensive working experiences in Project Management
• Sound knowledge of PCM
• Robust knowledge of financial monitoring and reporting tools;
• Proficient knowledge of sectorial international guidelines and standards
• Experience in working with IDPs or refugees
• Essential computer literacy knowledge (word, excel and internet)
• Previous experience in management of protection projects and multi-country projects
• Previous experience in Western and Central Africa is an asset

Professional requirements:

• Sound personal organizational skills, including time management, ability to meet deadlines, multi-tasking, prioritization of tasks, and working under pressure
• Highly developed cultural awareness and ability to work well in an international multiethnic and multicultural environment
• Proven management and leadership skills;
• Ability to deliver high quality work in short periods of time
• Ability to work under pressure
• Flexibility to respond to changing nature of humanitarian context and operational difficulties in the field

Languages:

• Proficiency in English and French (conversation, reading and writing) required

Personal requirements:

• Flexibility to travel regularly among the countries of intervention and spend variable amount of time in deep field location
• Willingness to accept basic living standard
• Ability to establish collaborative relationships with staff, beneficiaries and other stakeholders
• Strong attitude to take initiative, work autonomously and achieve effectively results
• Respect of INTERSOS mission and values.