Mobile Device Repair Technician (Level 1) at SM Dynamics Nigeria Limited

Locations: Asaba, Port Harcout, Enugu and Uyo

Job Description Purpose

• Looking for qualified cell phone repair technicians with a minimum of one year of experience trouble shooting and repairing electronic devices.
• You will be providing repair services on today’s most popular smartphones, tablets, laptops, and more. Customer service skills are a must.

Tasks & Responsibilities

• Ensure that all repairs preformed meet the company’s quality standards
• Ensure that our clients receive the highest level of customer service
• Keep track of inventory and customer devices
• Maintain cleanliness and professional appearance of store and repair stations
• Maintain positive work environment
• Disassemble, test, and replace defective parts
• Reassemble complete device
• Support productivity by ensuring all request are handled in a timely manner
• Have the ability to work unsupervised while prioritizing and delivering timely, high quality work

Qualifications

• Incredible customer service skills
• High school certificate or OND
• Minimum 1 year technical experience
• Strong attention to detail
• Excellent written and verbal communication skills
• Strong computer proficiency, both hardware and software
• Work well in team environment and be a collaborative team player
• Ability to work flexible hours, including weekends and holidays
• Demonstrated ability to perform well in a highly dynamic, rapidly changing environment