Sales Performance Officer at MainOne

Location: Saka Tinubu, Lagos
Department: Commercial
Job Type: Permanent

Responsibilities
The Sales Performance Officer will be responsible for the following:

• Enforce adherence to all sales related processes from lead creation to service handover so as to maintain accurate customer database.
• Pre-qualification of closed sales to ensure that contract terms align with information on Salesforce.
• Quick resolution of daily simple salesforce issues
• Liaise with IT to assist salesforce users when there are IT related issues.
• Ensures timely resolution of all sales support issues
• Tracking of changes to sales values after initial pricing approval. Unlocks opportunities for changes, confirms changes and locks opportunity.
• Weekly tracking of payment status for all "unbooked" sales.
• Ensures that customer products are created for all new services upon handover by the provisioning Team.
• Reviews and validates customer information to ensure integrity of data on Salesforce after customer product creation.
• Prepare monthly Revenue report and share with Financial Planning, Credit Control, Operations Support and other stakeholders.
• Forecasts sales pipeline for the monthly Shareholders’ report.

Qualifications, Skills & Competencies
Qualification:

• Bachelor's degree in a relevant field.
• At least one (1) year of relevant experience.

Competencies:

• High level of integrity and professionalism, especially in dealing with confidential information.
• Excellent analytical skills.
• Impeccable attention to detail
• Proficiency in MS Office
• Very good with numbers and calculations
• Strong interpersonal and communication skills.

Demand on the Job:

• To work as a strong support to the Sales Performance and Intelligence Analyst